Assistant Store Manager (CD Associate Store Team Leader)

Whole Foods Market; Palm Desert (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for an Assistant Store Manager to lead and inspire a team in a dynamic retail environment. This role involves engaging in a structured leadership training program aimed at promoting you to an Associate Store Team Leader. You'll oversee daily operations, drive customer service excellence, and mentor team members while ensuring compliance with company standards. With a focus on professional growth and community engagement, this opportunity offers a competitive salary and a comprehensive benefits package, making it an exciting step in your career journey.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Plan

Wellness Programs

Career Development

Team Member Discount

Qualifications

• 2+ years of experience leading a team in retail or hospitality.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Oversee daily operations and support store leadership.
• Drive customer service excellence and maintain community relations.
• Complete training program to prepare for Associate Store Team Leader role.

Skills

Team Leadership

Customer Service

Critical Thinking

Communication Skills

Problem Solving

Organizational Skills

Tools

Microsoft Office

Email Applications

Job description

Assistant Store Manager (CD Associate Store Team Leader)

Pay Competitive

Location: Palm Desert, California

Employment type: Full-Time

Job Description

Whole Foods Market is seeking an Assistant Store Manager (CD Associate Store Team Leader). The Career Development Associate Store Team Leader (CDASTL) is responsible for completing a structured leadership training program to prepare themselves to become an Associate Store Team Leader. As part of the program, the CDASTL role will support store leadership in overseeing the daily operations of the store. Responsibilities include retail execution, attaining store financial performance, and safety & food safety performance goals, Team Member coaching, development, and performance management, ensuring customer service standards are met, and completing all training required to graduate the program. CDASTLs that successfully complete the program will be promoted to an Associate Store Team Leader role.

The position requires the willingness to take a position in different stores, within 35 miles or an hour commute from home. Flexibility to move beyond the current metro is highly desirable.

Due to this being a set scheduled training program, we strongly recommend that participants make every effort to reschedule planned PTO to fall outside of the program run dates, Late July through October 2023. Participants can miss up to, but no more than, three training days which are Tuesdays, Wednesdays, and Thursdays.

Whole Foods Market offers a comprehensive benefits program to Full-Time Team Members including low premium health, dental and vision plans, life insurance plans, paid time off plan, 401k plan, wellness programs, career learning & development, Team Member Assistance Program, and a 20% Team Member discount. We offer competitive wages and a great work/life balance!

Principal Duties

Program Requirements:

• Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.
• Partners with STL Mentor to create a personal growth plan and capstone project roadmap.
• Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.

Responsibilities:

• Maintains a thorough understanding of WFM store operations and merchandising processes.
• Oversees processes, programs, and initiatives including merchandising, marketing, quality assurance, training, and communications.
• Supervises daily operations and provides daily feedback to store leaders/teams regarding retail plan execution including sales, margin, labor, merchandising, training, sanitation, marketing, and promotions.
• Drives decision-making and team focus through solid understanding of company operations and differentiation strategies.
• Drives exceptional customer service and maintains excellent community relations.
• Analyzes, compiles, and completes necessary financial reports.
• Builds strong and supportive relationships with store and regional leadership.
• Demonstrates understanding of the interrelationships between various WFM departments, operations, and functions.
• Works with key functional and operational stakeholders to ensure shared understanding of Operations priorities, objectives, and anticipated outcomes. Ensures recommendations and insights are shared with the appropriate leadership decision-makers.
• Achieves and maintains comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene, and Weights and Measures.
• Understands, communicates, and leads upon WFM Core Values, Leadership Principles, and Declaration of Interdependence.
• Knows, communicates, and supports our Values in Action. Achieves and maintains comprehensive product knowledge (Good Organics, Whole Trade, etc.).

Knowledge, Skills and Abilities Required

• 2+ years of experience leading a team.
• High performing Manager/Team Leader or has equivalent leadership experience, preferably in retail or hospitality industries.
• The ability to successfully drive results; supporting TMs and TLs to achieve the highest standards.
• Well-rounded knowledge and application of all merchandising/retailing expectations.
• Critical thinking with creative approach to problem solving.
• Excellent judgment and decision making.
• Strong communicator; ability to be precise, clear, and convey enthusiasm.
• Ability to train and inspire excellence.
• Ability to delegate effectively.
• Well organized with excellent follow-through.
• Proficiency with email, Microsoft Office, and all operations-related applications.
• High integrity, transparency, and authenticity.
• Solid understanding of and compliance with WFM policies, procedures, and processes.

Desired Experience

• Customer Service Focus.
• Team Building.
• Employee Relations.
• Store Operations (Inventory, Labor Management, Cost Control).
• Marketing (Pricing, Merchandising).

This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the team.

The wage range for this position is $22.40 - $31.40 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits