Assistant Store Manager, Boston - Newbury Street

RIMOWA; Boston (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager for its Boston location. This role involves supporting the Store Manager to enhance store performance through exceptional client relations and sales leadership. You will mentor the sales team, manage stock and inventory, and maintain operational excellence in a luxury retail environment. If you have a passion for luxury goods and a proven track record in retail, this is a fantastic opportunity to grow your career in a vibrant and dynamic setting. Join a brand that values excellence and customer engagement!

Qualifications

• 3+ years of experience in retail, preferably in luxury.
• Strong ability to drive sales and manage a team effectively.

Responsibilities

• Lead the team to achieve sales goals and provide exceptional client service.
• Manage stock levels and ensure accurate inventory processes.

Skills

Sales Leadership

Client Relations

Team Management

Product Knowledge

Customer Service

Education

High School Diploma or equivalent

Tools

Excel

Cegid

Job description

Assistant Store Manager, Boston - Newbury Street

The RIMOWA Assistant Store Manager is responsible for supporting the Store Manager in increasing the overall performance of the store. They will lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the brand.

Job Responsibilities

Sales and Client Relations

• Lead the team in achieving personal and store sales goals
• Demonstrate sales leadership by playing an active role on the selling floor
• Offer insightful feedback to the Store Manager on product assortment, buying trends and customer requests
• Provide training to the team in selling techniques and product knowledge
• Lead the team by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients
• Serve as a brand ambassador of RIMOWA, play an active role in the community and proactively seek outreach/networking opportunities

Team Management

• Mentor the sales team on performance, foster professional development, and nurture corporate culture
• Inspire and energize the sales team through the creation of a fun work environment
• Apply and instill RIMOWA clienteling practices, actively building each team member’s business acumen and contributing to the overall store performance

Stock and Inventory Management

• Collaborate with the manager to align inventory with business requirements, ensuring optimal stock levels
• Oversee all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Ensure accurate stock management and efficient receipt and transfer of all goods

Operations

• Maintain operation of all POS functions to ensure accurate store reporting and accounting
• Assist in weekly and monthly sales/marketing reports using Excel and Cegid
• Address any facilities issues as they arise while controlling operational costs
• Curate the store’s merchandise and realize window displays in accordance with company directives for collections
• Ensure the upkeep of all display fixtures, lighting and marketing material to showcase an aesthetically appealing and on-brand environment

Profile

• Completion of a High School diploma or equivalent
• Must possess 3 years’+ experience in a retail environment
• Experience working in a luxury retail environment an asset
• Proven ability to drive sales from inception, execute events and collaborate with marketing efforts
• Robust existing network within the industry and/or community is an asset, enhancing the potential for effective collaboration and outreach.
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holidays

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail Luxury Goods and Jewelry