Assistant Store Manager (Bilingual)

CCF Family of Brands; Las Vegas (NV); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross-brand training

401(k) Retirement plan

Life and AD&D Insurance

Discount Marketplace

Paid time off

Job summary

Rapid Cash Las Vegas, NV is seeking an Assistant Store Manager (Bilingual) to support customers with financial services and lead a high-performing team at our Las Vegas location. You’ll drive daily operations, ensure accurate cash handling, and coach staff on service standards.

The role emphasizes risk-aware decision-making, outbound customer outreach, and promotion of cross-brand opportunities within our eleven brands. A strong commitment to growth and leadership is essential.

Qualifications

• Experience delivering excellent customer service in fast-paced environments.
• Demonstrated leadership and ability to coach team members.
• Ability to assess and mitigate financial risk in transactions.

Responsibilities

• Support customers with financial services aligned to their needs.
• Assist in account management, collections, and risk controls.
• Conduct daily outreach and campaigns to market services and build relationships.
• Oversee store operations, cash handling, and POS accuracy.

Skills

Customer service

Leadership

Risk assessment

Bilingual

Job description

Your Opportunity

Assistant Store Manager (Bilingual) Rapid Cash Las Vegas, NV

As an Assistant Store Manager(ASM),you’llsupport our customers through real financial needs while gaining hands-on experience running a store.You’lldevelop your leadership skills in real-time by driving account management, customer outreach, and risk management.It’sperformance-driven, people-first, and packed with growth potential. Ifyou’reready to build your confidence, learn the business, and move up quickly with a Company that invests in your future,you just found your next step.

What We Offer

Compensation

The hourly wage for the position is $20.70 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks*

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in akeyholderprogram designed to establish and enhance leadership potential for promotion.
• Performance-based career advancement.
• Educationalreimbursementprogram.
• Multiple coverage choices for medical insurance, allinclude telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.Full. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in your first year.
• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What You’ll Do - Essential Duties and Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, checkcashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the point of sale (POS) system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
• Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
• Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
• Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
• Monitor and