Assistant Store Manager, Bay Ridge

sephora.com; New York (NY); On-site; USD 75,700 - 92,750; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid vacation and sick leave

Tuition reimbursement

Employee discounts (30% at Sephora)

Job summary

Sephora in Brooklyn, NY is seeking an Assistant Store Manager to lead daily store operations and elevate client experiences while driving sales. You will collaborate with the Store Manager to ensure smooth, profitable store performance in a fast‑paced environment and mentor your team to exceed expectations.

The role emphasizes hiring, onboarding, and developing top talent, delivering ongoing coaching, and maintaining Sephora’s brand standards and guest service.

Qualifications

• Experience as a retail assistant manager in high‑volume stores.
• Strong leadership with a track record of coaching teams.
• Excellent written and spoken communication across staff and clients.

Responsibilities

• Support Store Operations and Client Experience with the Store Manager.
• Lead, coach, and empower team to meet performance goals.
• Recruit, onboard and develop diverse talent aligned with Sephora values.
• Deliver real‑time coaching and feedback to maximize potential.
• Drive client satisfaction and loyalty through exceptional service.

Skills

Assistant Store Management

Leadership

Communication

Coaching & Development

Customer focus

Job description

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast‑paced environment.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoing learning by delivering real‑time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real‑time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever‑changing retail landscape.

Qualifications

• Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast‑paced, high‑volume environments, consistently driving results and elevating team performance through hands‑on leadership.
• Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
• Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients.
• Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real‑time coaching, and actionable feedback, cultivating a culture of learning and accountability.
• Client‑Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.

Location & Availability

• Location: 429 86th Street, Space C, Brooklyn, NY 11209, United States (US).
• Availability: evenings, weekends, and holidays.
• Physical Requirements: Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance‑filled environment. Must be able to handle and apply products to clients—with or without accommodation.

Compensation

The annual base salary range for this position is $75,700.00 - $92,750.00. The actual base salary offered depends on various factors including qualifications, experience, skills, education, certifications, and geographic location. Individuals may also be eligible to earn bonuses.

Benefits and Perks

• Health: Choose a healthcare plan to fit you and your dependents’ needs with medical, dental, and vision coverage. Sephora also fully covers disability and life insurance.
• Wealth: Competitive 401(k) with 4% match, FSA and HSA programs, and a Student Debt Retirement plan.
• Balance: Paid vacation, paid sick leave, and protected leave.
• Growth: Access to training, tuition reimbursement, and leadership development.
• Perks: 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Free mental health and financial coaching resources, 24/7 access to Modern Health and Financial Finesse, plus volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.