Assistant Store Manager, 520 Madison Ave

LVMH Group; New York (NY); On-site; USD 75,700 - 92,750; Full time

Benefits offered by this job

Health plan (medical, dental, vision)

401k with 4% match

Vacation & sick leave

Tuition reimbursement and leadership

Discount on Sephora products

Financial coaching & wellness benefits

Job summary

Sephora at 520 Madison Ave in New York, NY seeks an Assistant Store Manager to partner with the Store Manager, elevating client experiences and driving sales in a fast-paced, fragrance-rich environment.

You will recruit, coach, and develop a diverse team while upholding Sephora standards, managing operations, and delivering exceptional service to clients and members of loyalty programs.

Qualifications

• Experience as an assistant manager in high-volume retail environments.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to recruit, mentor, and develop teams.
• Track record of delivering exceptional client experiences and driving sales.
• Commitment to Sephora values and inclusive leadership.

Responsibilities

• Support Store Operations & Client Experience to drive sales and profitability.
• Lead, coach, and empower the team to meet performance goals.
• Recruit, hire, and onboard new talent for a diverse team.
• Provide ongoing coaching and feedback to maximize potential.
• Deliver outstanding service and resolve client concerns.

Skills

Assistant Store Management Experience

Leadership

Communication & Interpersonal Skills

Coaching & Development

Client-Centric & Growth Mindset

Job description

Assistant Store Manager – 520 Madison Ave

Job ID: 291919
Store Name/Number: NY-520 Madison Ave (1836)
Address: 520 Madison Ave, New York, NY 10022, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Stores - Leadership

What You’ll Do

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smoothdailyoperations,deliveringexceptionalclientexperienceswhile driving sales and profitability in a fast-pacedenvironment.
• Inspire & Empower Teams. Lead with passiontocoach, inspire, and empower your team to exceed expectationsand performance goals,fosteringgrowth,developmentandaccountability.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora’s values and delivers the signature service clients love.
• Champion Continuous Learning. Foster ongoinglearningbydeliveringreal-time coaching,actionablefeedback, and ongoing supporttomaximize associates’potential.
• Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
• Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and activelydriveengagement through loyalty programs and personalized experiences.
• Ensure Operational Excellence. Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
• Optimize Resources & Drive Growth. Driveresults byoptimizinginventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape.

What You’ll Bring

• Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments,consistentlydrivingresults and elevating team performance through hands-on leadership.
• Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere.
• Outstanding Communication & Interpersonal Skills. Ahistory of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance.
• Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability.
• Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth.

Where and How

• Location. This role requires on-site work at 520 Madison Ave, New York, NY 10022, United States (US).
• Availability. This role requires availability including evenings, weekends, and holidays.
• Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients—with or without accommodation.

What You’ll Get

The annual base salary range for this position is $75,700.00 - $92,750.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

Benefits

• Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
• Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path.
• Perks. 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. You don’t just lead a team that cares—you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.