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Description
Job Type
Full-time
Description
The Assistant Store Manager plays a critical role in overseeing and enhancing the Murdoch's store experience, as well as improving operational processes. This position leads the Hardside team members dedicated to the sales and service of ATV/UTVs and power equipment, responsible for planning, goal setting, development, and overall success within the department. The Assistant Store Manager ensures processes are reviewed, measured, and optimized, leading through a service-oriented approach. As part of the store management team, they contribute to the overall success of the store.
As a Murdoch's Team Member in this role, you will...
- Support the success of mechanics, power equipment, and ATV/UTV sales staff by embracing Murdoch's mission, values, and principles.
- Ensure high standards in customer service, merchandising, and store appearance to maximize revenue.
- Manage warranty repairs effectively, maintaining positive relationships with customers and vendors.
- Ensure high-quality processing of registrations, rebates, and warranties.
- Drive retention, development, and coaching to build a strong talent pipeline for the department.
- Operate in a goal-driven manner to ensure accountability.
- Organize and delegate tasks efficiently.
- Network, recruit, assess, hire, and develop qualified candidates.
- Prioritize, plan, delegate, and adapt to store needs.
- Develop strategies to achieve sales through business analysis, planning, and team communication.
- Oversee inventory management for parts and accessories, including pricing and maintenance.
- Manage product sets within the department and provide training on product knowledge.
- Practice service-oriented leadership across the store.
- Maintain signage for sales, promotions, and vendor assets.
- Collaborate effectively with the store management team.
- Create and maintain a safe environment for customers and staff.
Requirements
As a Murdochian in this role, you must...
- Have a positive attitude and a willingness to learn.
- Handle multiple tasks and make decisive actions.
- Thrive in a fast-paced, evolving environment.
- Possess strong communication skills (written, oral, interpersonal).
- Demonstrate effective leadership abilities.
- Show exceptional merchandising skills.
- Exhibit problem-solving capabilities.
- Have 3-5 years of store leadership experience in retail.
- Be proficient with Windows-based computer skills, especially Microsoft products.
- Be capable of networking, recruiting, interviewing, training, motivating, and developing team members with purpose.
Physical Demands
- Work 45-55 hours per week on average.
- Stand for long periods.
- Lift heavy items (up to 50 lbs) repetitively.
- Bend, carry, push, and work on ladders.
- Perform repetitive wrist movements and work on computers.
- Reasonable accommodations may be provided for individuals with disabilities.
Benefits & Compensation
- Employee discounts on products.
- Multiple health insurance options after 60 days.
- Dental & Vision coverage.
- Life insurance.
- Paid vacation, holidays, and sick time.
- 401(k) with 4% company match.
- Paid parental leave.
- Community giving and volunteer programs.
- Wellness program and training courses.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail