Assistant Store Manager (ASM), Fashion Island

Saje Natural Wellness; Newport Beach (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading wellness company is seeking an Assistant Manager to drive operational excellence and develop a thriving team at their Newport Beach location. The role emphasizes leadership, community engagement, and enhancing customer experiences in a positive retail environment.

Benefits

Generous product discount

Onboarding plan

Qualifications

• Inspirational leader with a proven track record in retail.
• Passionate about wellness and incorporates it into daily routine.
• Strong community connector with experience in relationship building.

Responsibilities

• Drive store operational success and team development.
• Ensure exceptional in-store customer experience.
• Foster a positive environment and advocate for wellness.

Skills

Leadership

Retail Management

Community Engagement

Customer Experience

Business Acumen

Education

2+ years in Retail Management

Job description

Salary

$24 - $28 an hour

Overview:

At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.

At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.

The impact you'll make:

The Assistant Manager (ASM) plays a crucial role in driving the success of the store while embodying and upholding the company’s values of Wellness, Growth, and Community. This leadership position is essential in ensuring operational excellence, fostering team development, and delivering an exceptional in-store experience.

The ASM is a core leader within the store, reporting to the Store Manager and managing critical operational functions.This role demands a balance of leadership, operational focus, and a people-first approach to inspire the team, elevate the customer experience, and contribute to the overall success of the store.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you'll do:

• Team Development & Retention: Engage, develop, and retain Team Members by recognizing and leveraging their unique talents and expertise.
• Succession Planning: Establish and maintain a robust succession strategy to support long-term growth.
• KPI Achievement: Deliver results by achieving key performance metrics, including revenue growth, comp sales, AVS, IPT, traffic, conversion, loyalty program growth, and labor efficiency.
• Business Acumen: Leverage analytical skills and sound judgment to identify and act on opportunities to grow the business.
• Product Expertise: Ensure Team Members are equipped with in-depth product knowledge to make intentional, meaningful recommendations to Community Members.
• Visual Standards: Uphold presentation standards and identify merchandising opportunities to enhance the in-store experience.
• Community Service: Foster a culture of exceptional community member service, sharing Saje’s products and spreading wellness through every interaction.
• Community Outreach: Drive business growth through innovative and proactive community engagement initiatives.
• Team Leadership: Inspire and uplift the team by coaching, collaborating, and embodying Saje’s values.
• Culture Advocacy: Prioritize a culture of personal growth, self-awareness, and inclusivity in all aspects of work.
• Belonging & Inclusion: Create an environment where every Team Member feels valued, included, and connected.

We'd love to hear from you if you have:

• Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail Managment Experience 2+ yrs - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floorleadership
• Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
• Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
• Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; has provengrowth story in their professional or personal life
• Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
• Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our ever-changing business
• Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine

Why Saje?

At Saje, we understand that joining a team is an important decision to make. Base pay is dependent on market location and mayvary depending on job-related knowledge, skills, experience, and internal equity.

In addition to your base rate, we offer:

• Generous product discount
• Onboarding plan to ensure you’re set up for success

Note: Incentive programs have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants, and believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.