Assistant Store Manager act

Davita Inc.; Burlington (WI); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company in the welding industry is seeking a candidate for a multifaceted role in their Burlington location. The ideal candidate will offer exceptional customer service, manage inventory, and assist with bookkeeping. This position requires strong knowledge of welding processes and the ability to engage effectively with a diverse clientele, all while adhering to safety protocols. An attractive benefits package accompanies the position.

Benefits

Medical, dental, life and disability insurances

PTO including holidays, vacation, and personal days

401k plan with company match

Qualifications

• 3+ years of related experience in welding and gas environment.
• Ability to lift and move varied sizes of products safely.
• Strong computer skills for software programs.

Responsibilities

• Engage with customers and resolve issues regarding welding products.
• Perform store bookkeeping, shipping, and receiving duties.
• Maintain showroom cleanliness for an excellent customer experience.

Skills

Customer service

Problem-solving

Bookkeeping

Inventory management

Welding process knowledge

Education

High School diploma or equivalent

Technical degree or higher

Job description

Candidate should be:

Respectful, friendly, and outgoing towards customers and associates with a desire to provide the best experience every day

Self-motivated, trustworthy, and able to work independently and within a seasoned team of industry experts

Inquisitive, supportive, and wanting to use problem-solving skills to assist everyone and meet team goals

Strong desire to learn and, in turn, provide knowledgeable product information to customers

Responsibilities:

Willingness to wear multiple hats and go above and beyond to assist customers, the Branch Manager, and the greater Welders Supply team

Ability to open and/or close the store in Burlington, Wisconsin as needed daily (M-F)

Engage with a wide variety of customers in the welding and gas industry and resolve issues while maintaining a positive and professional attitude

Interface with the local outside sales representative to coordinate pricing, produce quotes, discuss lead times, etc.

Perform bookkeeping, shipping, and receiving duties daily

Organize, clean, and maintain the showroom and facility to ensure a pleasant experience for all customers and guests

Monitor and maintain accurate cylinder and hard goods inventory using cycle counts

Follow all SOP's and safety requirements including proper personal protective equipment, compressed gas cylinder safety, forklift safety, etc.

Requirements:

3+ years of related work experience with verifiable success collaborating with customers, determining, and meeting their needs - Knowledge of welding processes and experience within the welding and gas environment is required. Thorough knowledge of welding processes is a plus.

HS diploma or equivalent is required. Technical or higher degree is preferred.

Ability to freely traverse company premises, lift and move products of varied sizes and weights using the appropriate support and lifting devices and safety procedures

Ability to learn and use computer software programs fast and accurately

Ability to read, count, and write to accurately complete paperwork

Ability to use a cash register and provide correct change

They offer an exceptional benefit package including medical, dental, life and disability insurances as well as PTO including holidays, vacation, personal days, and a 401k plan with company match.