Assistant Store Manager - 24H300

Carter's; Tacoma (WA); On-site; USD 125,000 - 150,000; Full time

Job summary

Carter's Inc. is seeking an Assistant Store Manager in Tacoma, WA. The role involves leading a team, ensuring excellent customer service, and fostering a positive environment. Join a leading children's apparel retailer that values teamwork, flexibility, and professional growth.

Benefits

Flexible schedules supporting work-life balance

Health and mental health benefits

30% employee discount

Tuition-free degrees and language learning

Paid time off and parental leave

Charitable matching

Qualifications

• Minimum 1 year retail or management experience required.
• Proficient in computer skills (Outlook, Excel, Web).
• Positive, solutions-oriented mindset essential.

Responsibilities

• Manage workforce to ensure excellent customer service.
• Greet customers and assist with product knowledge.
• Analyze business performance and communicate KPIs.

Skills

Effective communication skills

Leadership

Customer engagement

Positive mindset

Education

High school diploma or GED

Tools

Outlook

Excel

Web

Job description

QUESTIONNAIRE-3-52

808

Employee Type:

Regular

Note for Current Employees:

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the external application below.

Company Overview

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The company owns the Carter’s and OshKosh B’gosh brands, which are sold in department stores, national chains, and specialty retailers worldwide. They operate over 1,000 stores in the US, Canada, and Mexico, and sell online at www.carters.com, www.oshkosh.com, and other regional sites. Additional brands include Child of Mine, Just One You, Simple Joys, and Skip Hop. Headquartered in Atlanta, Georgia, more information can be found at www.carters.com.

Role: Assistant Store Manager

As an Assistant Store Manager, you will be the first face of the brand for growing families, welcoming customers, introducing new products, and supporting their parenting journey. We seek a leader who fosters a welcoming, inclusive environment, values team talents, and continually educates on product features and benefits.

Why Join Carter’s?

We are the leading North American children’s apparel retailer, known for quality and a close-knit culture that emphasizes caring, teamwork, flexibility, and growth. We invest in our teams through training and development programs, making a career at Carter’s a meaningful experience.

Benefits

• Flexible schedules supporting work-life balance
• Health, mental health benefits, a 30% discount, referral bonuses, and more
• Educational programs including tuition-free degrees and language learning
• Paid time off, holidays, parental leave, adoption assistance, and charitable matching
• Professional and personal growth opportunities

Key Responsibilities

• Manage workforce to ensure excellent customer service
• Greet customers and assist with product knowledge
• Create a positive, safe, and inclusive environment
• Model and coach service standards and omnichannel experience
• Analyze business performance and communicate KPIs
• Build customer loyalty and participate in recruiting and training
• Recognize performance and address issues
• Track and report on tasks and financial results
• Assist with merchandising, promotions, and product placement
• Reduce loss through operational controls and service quality

Desired Qualities

• Positive, solutions-oriented mindset
• Effective communication skills
• Leadership and customer engagement skills
• Proficient in computer skills (Outlook, Excel, Web)
• Minimum 1 year retail or management experience
• High school diploma or GED

Physical Requirements

• Lift 40 pounds, frequent bending, reaching, pushing, pulling
• Stand or walk for extended periods, climb ladders
• Availability for days, nights, weekends, holidays, including at least two closing shifts per week

Equal Opportunity Statement

Carter’s is an Equal Opportunity and Affirmative Action employer (Minority/Female/Disability/Veteran).

Note: Duties may be reassigned or changed at management’s discretion. Compensation ranges from $21.00 to $27.25 per hour based on experience and location.

We are committed to diversity and equal opportunity in employment.