Assistant Store Manager - 24H300

Carters Inc.; Mobile (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager who is passionate about creating a welcoming environment for families. This role focuses on customer engagement, team leadership, and driving business performance. You will be responsible for fostering a positive atmosphere, coaching staff, and ensuring customer satisfaction through effective management practices. With a commitment to professional development and a focus on inclusivity, this position offers a chance to make a meaningful impact in the lives of customers and team members alike. Join a team that values growth and community!

Benefits

Flexible schedules

Health and mental health benefits

Educational assistance

Paid time off

Parental leave

Discounts

Bonuses

Qualifications

• Minimum 1 year of retail or related management experience.
• Positive and solutions-oriented mindset.

Responsibilities

• Executing workforce management to ensure a genuine customer focus.
• Participating in recruiting, hiring, training, and developing store team.

Skills

Effective communication skills

Leadership skills

Customer engagement skills

Proficient in computer skills (Outlook, Excel, Web)

Education

High school diploma or GED

Job description

Join to apply for the Assistant Store Manager - 24H300 role at Carters Inc.

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

Responsibilities include:

• Executing workforce management to ensure a genuine customer focus on the sales floor
• Welcoming customers and providing assistance with product styles, features, and benefits
• Fostering a positive, safe, and inclusive environment
• Modeling service standards and coaching others
• Analyzing the business and driving KPIs with the team
• Building customer loyalty through company programs
• Participating in recruiting, hiring, training, and developing store team
• Recognizing performance and redirecting employees as needed
• Planning, tracking, and reporting on tasks and financial results
• Partnering with Store Manager on merchandising and promotional activities
• Reducing loss through customer service, education, and operational controls

Qualifications:

• A positive and solutions-oriented mindset
• Effective communication skills
• Leadership and customer engagement skills
• Proficient in computer skills (Outlook, Excel, Web)
• Minimum 1 year of retail or related management experience
• High school diploma or GED

Physical requirements:

• Lifting up to 40 pounds, with frequent bending, reaching, pushing, and pulling
• Standing or walking for extended periods; climbing ladders
• Availability for days, nights, weekends, and holidays, including at least two closing shifts per week

Benefits include:

• Flexible schedules
• Health and mental health benefits, discounts, bonuses
• Educational assistance and professional development
• Paid time off, holidays, parental leave, and more

Carter’s is an Equal Opportunity and Affirmative Action employer. The job duties may be changed or reassigned at management's discretion. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.