Assistant Store Manager - 24H300

Carter's Inc.; Georgia (VT); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to be the welcoming face for families. In this role, you will engage with customers, ensuring they feel valued and informed about the products. You will lead a team to foster a positive and inclusive environment, optimizing their skills while driving key performance indicators. With a focus on customer loyalty and operational excellence, you will play a crucial role in the store's success. If you are a proactive leader with a passion for retail and customer service, this opportunity is perfect for you!

Qualifications

• Minimum of 1 year of retail or related management experience.
• Effective communication and leadership skills are essential.

Responsibilities

• Execute workforce management to ensure customer focus on the sales floor.
• Assist in recruiting, hiring, training, and development of store team.

Skills

Verbal Communication

Written Communication

Leadership Skills

Customer Engagement

Problem-Solving

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Job description

Employee Type: Regular

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, which are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia.

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What you’ll do:

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.