Assistant Store Manager 2297 Tulsa

CNG Holdings, Inc.; Tulsa (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Tulsa to lead customer service initiatives and ensure regulatory compliance. This role involves cash handling, customer education, and supporting store operations. Ideal candidates will have strong communication skills and a commitment to the company's core values.

Qualifications

• 1+ year experience in sales, customer service, or cash handling.
• Reliable personal transportation and valid driver's license.

Responsibilities

• Serve and educate customers on product portfolio.
• Handle cash and manage cash drawers.
• Maintain compliance with regulations.

Skills

Communication

Active Listening

Multitasking

Education

High school diploma

GED

Tools

Microsoft Office

Job description

Join to apply for the Assistant Store Manager 2297 Tulsa role at CNG Holdings, Inc.

1 day ago Be among the first 25 applicants

General Function / Summary: As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Assistant Store Managers are front-line brand ambassadors representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc. family of companies. They embody the company’s values and ethics, supporting our mission to provide outstanding customer service and regulatory compliance.

Job Description

Essential Duties:

• Serve and educate customers on our product portfolio, presenting all options that meet their needs.
• Escalate unresolved issues to the store manager, District Director of Operations (DDO), or corporate office.
• Answer inquiries via telephone regarding questions, applications, or requests.
• Conduct outbound sales, courtesy, and collection calls in compliance with regulations and store expectations.
• Respond professionally to customer concerns, explaining solutions and ensuring they feel valued.
• Handle cash and manage cash drawers, deposits, and related cash handling tasks.
• Balance receipts and resolve discrepancies at the end of each day.
• Verify customer information and process transactions accurately, including loans, check cashing, and Net Spend services.
• Maintain compliance with federal and state regulations, company policies, and complete required trainings.
• Perform additional duties as assigned.

Minimum Education and Experience:

• High school diploma, GED, or equivalent.
• Preferred: 1+ year experience in sales, customer service, or cash handling.
• Strong communication and active listening skills.
• Proficiency in Microsoft Office.
• Ability to multitask and work independently.
• Reliable personal transportation, valid driver’s license, and insurance.
• Commitment to core values: accountability, inclusiveness, transparency, and focus.

Physical Demands:

• Work in retail/office environment with extensive cash handling.
• Extended periods of standing and computer use.
• Ability to lift up to 50 lbs with accommodations.

Travel / Attendance:

• Travel within district using personal vehicle, possibly overnight.
• Work scheduled shifts as assigned.

Why Choose CNG Holdings, Inc.:

Headquartered in Cincinnati, Ohio, CNG provides accessible financial products to improve customers’ financial situations, guided by our mission to help and educate our clients and build long-term relationships. Our vision is to deliver innovative solutions tailored to our customers’ needs.

We are committed to diversity and equal opportunity employment, fostering an inclusive environment free from discrimination based on race, gender, age, disability, or other protected classes.

This description summarizes the general nature of the role; it is not exhaustive of all responsibilities and requirements.