Assistant Store Manager - 2 Straight Wharf, Nantucket, MA

Vineyard Vines; Massachusetts; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, vision, dental insurance

Incremental PTO based on tenure

401K

Employee discount

Bonus program

Paid parental leave

Volunteer hours

Job summary

Vineyard Vines is seeking a proactive Retail Supervisor in Massachusetts to lead our Crew on the floor, coach teams, and uphold the brand’s fun, inclusive culture. You’ll drive performance, nurture client relationships, and partner with leadership to exceed store goals while delivering an omni-channel shopping experience that reflects our values and local customer needs.

Applicants should have 1+ years of supervisory retail experience, strong communication, and the ability to lift up to 50

Qualifications

• 1+ years retail supervisor experience in similar volume (or equivalent).
• Microsoft Office knowledge, Google Suite & Virtual Video Platforms
• Proficient communication skills – verbal and written
• Inventory management and merchandising abilities
• Analytical and problem solving
• Time management and prioritization skills
• Commitment to career growth of self and others
• Preferred experience in Social Media
• Must be able to bend, reach, carry up to 50 pounds
• Holidays, nights and weekend availability to support the needs of the business

Responsibilities

• Supports the development of strategies to exceed financial goals.
• Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales.
• Focuses on building client relationships and community engagement in order to build repeat customers and gain new customer acquisition.
• Motivates and measures performance of Crew Leads and Crew to increase profitability.
• Acts as a mentor to Crew Leads and aides in their development through transparent and candid communication.
• Educates Crew on product information and brand initiatives to enhance the customer experience, ultimately driving sales.
• Builds an environment that fosters open and respectful communication with Crew and headquarters partners and solicits feedback to continually improve the store experience.
• Networks and recruits to help maintain a talent pool to fill open positions.
• Evaluates store operations for opportunities to enhance efficiency, productivity and profitability.
• Supports store merchandising to reflect current compass, brand initiatives and local customer needs

Skills

Leadership

Communication

Customer service

Time management

Social media experience

Tools

Microsoft Office

Google Suite

Virtual Video Platforms

Job description

Who we are:

In 1998, we were stuck behind desk jobs we didn’t like … and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every credit card we could. On the same day, within ten minutes of each other, we walked out of our jobs, grabbed a drink and started chasing the American Dream. Twenty years in and some things have changed, but we’re the same at our core. We’re still having a ton of fun, hanging with Real Good People, and sharing the gift of the Vineyard with everyone we can.

Who you are:

With a love for our brand, a drive to learn, and a passion for an “every day should feel this good” store experience, you’ll help build a fun and inclusive store culture for our Crew with a focus on driving results. As an ambassador of the brand, you’ll think of new ways to evolve your business through connecting with your customers and community. You’ll lead the Crew in the absence of the Store Manager with transparency, while coaching and inspiring them to drive results through engagement and accountability. You must embrace and lead change while remaining flexible to the ever-evolving needs of the business.

What you’ll do:

• Supports the development of strategies to exceed financial goals
• Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales
• Focuses on building client relationships and community engagement in order to build repeat customers and gain new customer acquisition
• Motivates and measures performance of Crew Leads and Crew to increase profitability
• Acts as a mentor to Crew Leads and aides in their development through transparent and candid communication
• Educates Crew on product information and brand initiatives to enhance the customer experience, ultimately driving sales
• Builds an environment that fosters open and respectful communication with Crew and headquarters partners and solicits feedback to continually improve the store experience
• Networks and recruits to help maintain a talent pool to fill open positions
• Evaluates store operations for opportunities to enhance efficiency, productivity and profitability
• Supports store merchandising to reflect current compass, brand initiatives and local customer needs

DOR Overview:

In addition to your role responsibilities, you will be asked to take on a Division of Responsibility (DOR). DOR’s are a set of distinct responsibilities that are assigned to leaders within the store to ensure clarity around execution of work and support development and growth. DOR’s are not a title or position but opportunities for individuals to progress within their role. *Note – DOR’s will rotate, so that managers are proficient in all areas.

Leadership Competencies:

• Drives results
• Customer impact
• Collaboration
• Accountability
• Talent builder
• Self-awareness
• Change agent
• Vision and strategy
• Balance

Requirements:

• 1+ Years Retail Supervisor experience in similar volume (or equivalent)
• Microsoft Office knowledge, Google Suite & Virtual Video Platforms
• Proficient communication skills – verbal and written
• Inventory management and merchandising abilities
• Analytical and problem solving
• Time management and prioritization skills
• Commitment to career growth of self and others
• Preferred experience in Social Media
• Must be able to bend, reach, carry up to 50 pounds
• Holidays, nights and weekend availability to support the needs of the business

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

How we make EDSFTG for you:

Competitive medical, vision, dental insurance

Incremental paid time off based on tenure

401K

Generous employee discount

Bonus program

Paid parental leave policy

Volunteer Hours: Eligible field employees receive eight volunteer hours per calendar year to support a cause of your choice outside of work

Salary Range: $21.82 - $30.36

*Housing not provided on behalf of the organization