Assistant Store Manager

Lacoste; Wrentham (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Lacoste in the United States seeks an Assistant Store Manager to support daily operations, drive sales, and lead a team of associates in a fast-paced retail setting.

You will assist with inventory, merchandising, budget compliance, and deliver exceptional customer service while upholding brand standards and procedures.

Qualifications

• 2–3 years of experience in a retail management or supervisory role.
• Proven ability to support a team and store operations.
• Strong leadership and people management skills.
• Effective communication and organizational skills.
• Experience using retail management software and MS Office.
• Ability to work in a dynamic, fast-paced retail environment.
• Associate or bachelor’s degree in Business Administration, Retail Management, or related field preferred.

Responsibilities

• Oversee daily store operations in collaboration with Store Manager.
• Assist in implementing sales strategies to meet targets and analyze sales data.
• Lead, coach, and develop store team in a positive environment.
• Maintain excellent customer service and handle inquiries professionally.
• Assist with inventory management, stock ordering, receiving and organizing.
• Support merchandising and presentation to meet brand standards.
• Provide administrative support including budget management and policy compliance.

Skills

Retail management

Team leadership

Communication

Organizational skills

MS Office

Retail software

Education

Business Administration or Retail Management degree

Tools

Retail management software

MS Office

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Summary

As an Assistant Store Manager at Lacoste, your role is pivotal in supporting the daily operations of our retail store. Working closely with the Store Manager, you will contribute to meeting or surpassing sales targets, upholding exceptional customer service standards, assisting with inventory management, and motivating a team of dedicated, customer-oriented associates. Your collaborative and supportive approach will be key to maintaining the smooth and efficient running of the store.

Key Responsibilities

• Operational Assistance: Help oversee daily store operations to ensure efficiency and effectiveness.
• Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
• Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
• Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
• Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
• Merchandising and Presentation: Collaborate in ensuring the store’s visual appeal and adherence to brand standards.
• Administrative Support: Assist with budget management and compliance with company policies and safety standards.

Requirements/Qualifications

• 2-3 years of experience in a retail management or supervisory role.
• Demonstrated ability in supporting a team and store operations.
• Strong leadership and people management skills.
• Effective communication and organizational skills.
• Experience in using retail management software and MS Office.
• Ability to work in a dynamic, fast-paced retail environment.
• An associate or bachelor’s degree in Business Administration, Retail Management, or a related field is preferred.

Equal Opportunity Employer

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.