Assistant Store Manager

Lacoste; Severn (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Lacoste in the United States is seeking an Assistant Store Manager to support the daily operations of our retail store. Working closely with the Store Manager, you will help drive sales, deliver exceptional customer service, and ensure smooth store performance.

You will oversee inventory, assist with merchandising, coach a team of associates, and uphold brand standards. This role requires a collaborative, customer‑focused leader who can adapt in a fast-paced retail environment.

Responsibilities

• Operational Assistant: Help oversee daily store operations to ensure efficiency and effectiveness.
• Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
• Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
• Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
• Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
• Merchandising and Presentation: Collaborate in ensuring the store's visual appeal and adherence to brand standards.
• Administrative Support: Assist with budget management and compliance with company policies and safety standards.

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Summary:

As an Assistant Store Manager at Lacoste, your role is pivotal in supporting the daily operations of our retail store. Working closely with the Store Manager, you will contribute to meeting or surpassing sales targets, upholding exceptional customer service standards, assisting with inventory management, and motivating a team of dedicated, customer-oriented associates. Your collaborative and supportive approach will be key to maintaining the smooth and efficient running of the store.

Key Responsibilities:

• Operational Assistance: Help oversee daily store operations to ensure efficiency and effectiveness.
• Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
• Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
• Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
• Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
• Merchandising and Presentation: Collaborate in ensuring the store's visual appeal and adherence to brand standards.
• Administrative Support: Assist with budget management and compliance with company policies and safety standards.