Assistant Store Manager

Natural Grocers Good4U; Woodland Park (CO); On-site; USD 62,000; Full time

Job summary

A leading grocery store chain seeks an Assistant Store Manager for its operation in Woodland Park, Colorado. The role involves overseeing store functions to ensure profitability and deliver excellence in customer service. Candidates should have management experience in retail or grocery, alongside robust leadership skills and a commitment to fostering a thriving team environment.

Benefits

Birthday Bonus Pay

Vitamin Bucks (up to $2,080 annually)

Paid Time Off (sick and vacation)

Health and Wellness Program

Retirement Plan (401k) with company match

Qualifications

• 1-2 years management experience in grocery or retail.
• Ability to pass food safety training.
• Must obtain forklift certification.

Responsibilities

• Responsible for the successful operation and profitability of the store.
• Train, direct, and monitor all department staff.
• Handle customer complaints and ensure product availability.

Skills

Customer Service

Organization

Problem Solving

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Salary Range

USD $62,000.00/Yr.

Overview

The Job in a Nutshell:

The Assistant Store Manager is the second in command of the store, responsible for its successful operation and profitability. This includes training, directing, and monitoring all department staff.

Applications are accepted until the date below, which may be extended if the hiring timeline is prolonged.

06/26/2025

Responsibilities

Main Responsibilities:

• Greet and serve customers according to company standards of World Class customer service.
• Provide professional leadership as a manager.
• Handle customer complaints appropriately and per company policy.
• Maintain an inviting and shoppable store environment.
• Ensure products customers want are in-stock.
• Handle special orders per company policy.
• Answer phones per standards and spend at least 75% of time assisting customers, directing staff, and attending to all departments.
• Train staff to deliver exemplary customer service and hold them accountable.
• Ensure staff compliance with applicable food safety certifications and registrations.
• Meet and/or exceed expectations in sales, sales per labor hour, average ticket, customer count, COGS for produce, and EBITDA.
• Order products from correct vendors to maintain margins and discounts.
• Maintain in-stock conditions and monitor product mix, including analyzing departments, managing slow movers, and introducing new products.
• Ensure perishables are rotated and stocked per standards.
• Manage markdowns as per company standards.
• Assist in hiring, training, managing store personnel, and conducting performance evaluations.
• Assist in scheduling, cross-training staff, and ensuring adequate product knowledge.
• Address performance issues timely with HR support.
• Maintain clear communication with staff, conduct staff meetings, and post company information.
• Ensure safety guidelines are followed at all times.
• Complete store paperwork and reports timely.
• Respond to departmental calls and assist with coverage as needed.
• Handle disruptions such as loiterers, solicitations, weather emergencies, and bathroom misuse.
• Work a flexible schedule including evenings and weekends, approximately 45 hours per week.
• Lead by example, setting standards of excellence and professionalism.

All employees are expected to be proactive and contribute to the company's success.

Qualifications

Recipe for Success:

• High school diploma or GED; 1-2 years management experience in grocery or retail, natural foods experience a plus.
• Ability to manage changing priorities.
• Ability to pass food safety training and obtain necessary certifications.
• Must obtain forklift certification.
• Maintain up-to-date food safety certifications.
• Highly organized with a sense of urgency.
• Excellent customer service skills.
• Ability to follow directions and complete tasks.
• Cashier trained.
• Proficient in MS Word, Excel, and Outlook.

This description is not a contract and may change. Employees must perform all tasks assigned by management.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays
• Paid Time Off (sick and vacation)
• Paid Nutrition Education
• Good4u Crew Member Discount
• Power Program (rewards)
• Regular pay increases
• Career development opportunities
• Health and Wellness Program
• Employee Assistance Program
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, Vision Insurance
• Paid Parental Leave
• Paid Medical Leave
• Company Paid Short-Term Disability and Life Insurance
• Voluntary Benefits (Hospital Indemnity, Accident, Long-Term Disability, Term Life)
• Retirement Plan (401k) with company match
• Flexible Spending Accounts (FSA and HSA)

Diversity Statement

We are committed to diversity and inclusion, believing all people should experience health and wellbeing. We celebrate differences and foster an inclusive environment where everyone can thrive.

Physical Capabilities and Environmental Demands

N = Never, O = Occasional, F = Frequent, C = Constant

Physical requirements include lifting, pushing, pulling, walking, standing, and reaching. Environmental conditions may involve working with tools, dust, fumes, noise, and varying weather conditions.