Assistant Store Manager

Nirvana Center Dispensaries; Wisconsin; On-site; USD 42,000 - 62,000; Full time

Job summary

Nirvana Cannabis is seeking an Assistant Store Manager to lead a high-energy retail team, ensuring top-notch customer service and compliant operations. You will coach staff, manage daily floor activities, and drive performance across the store in Wisconsin.

The ideal candidate brings cannabis retail leadership experience, strong communication skills, and a proven ability to balance people development with operational excellence in a fast-paced setting.

Qualifications

• Experience leading dispensary teams in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Knowledge of cannabis regulations and store policies.
• Ability to manage schedules and coverage.
• Proven customer service orientation.

Responsibilities

• Direct and oversee daily store operations from opening to close.
• Coach and mentor staff to meet service standards.
• Create and manage staffing schedules and breaks.
• Delegate tasks and maintain an organized floor.
• Ensure compliance with company policies and state regulations.
• Step in across roles to maintain service levels.

Skills

Cannabis retail leadership

Supervisory experience

Customer service excellence

Training and coaching

Compliance awareness

Education

High School Diploma or GED

Associate's degree in Business Management preferred

Job description

Grow Your Leadership Career as an Assistant Store Manager at Nirvana Cannabis

At Nirvana Cannabis, we're more than a dispensary-we're a family-owned and operated company that celebrates individuality, invests in growth, and develops the next generation of leaders in the cannabis industry. We're looking for a motivated, hands‑on Assistant Store Manager to help guide our team, support daily operations, and deliver the exceptional customer experience our brand is known for.

About the Role

As an Assistant Store Manager, you'll play a key leadership role in keeping our sales floor running smoothly. From coaching team members to ensuring compliance and stepping in wherever needed, you'll set the standard for professionalism, customer service, and operational excellence.

What You'll Do

On a typical day, you may:

• Direct and oversee sales floor operations from opening through closing

• Train, coach, and mentor employees on service standards, policies, and procedures

• Create and manage daily lunch and break schedules to ensure consistent coverage

• Delegate tasks, support staff, and maintain an organized and productive sales floor

• Monitor performance and assist with coaching or corrective actions

• Address customer and employee concerns quickly, fairly, and professionally

• Ensure compliance with all company policies and state cannabis regulations

• Step into any sales floor role as needed to maintain service levels

What We're Looking For

We're seeking a strong communicator and natural leader who thrives in a fast‑paced environment and balances team leadership with hands‑on support. The ideal candidate is:

• Experienced in cannabis retail leadership (1+ year preferred)

• Skilled at motivating and guiding staff while modeling professionalism

• Detail‑oriented, organized, and adaptable under pressure

• Committed to providing exceptional customer service

• Confident in compliance, company policies, and operational standards

What You'll Need

• High School Diploma or GED required (Associate's degree in Business Management preferred)

• At least one year of supervisory experience in cannabis retail preferred

• Ability to stand and walk for extended periods and lift up to 30 lbs

• Must meet all state requirements for cannabis employment (if applicable)

Perks of the Role – Your Next Step in Leadership

The Assistant Store Manager role is more than a job‑it's a launchpad for your leadership career. You'll gain hands‑on experience in staff development, operations management, and compliance oversight while working closely with store and upper leadership. Many of our Store Managers and Corporate leaders began their journey in this very role.

At Nirvana Cannabis, we don't just fill roles-we build careers. If you're ambitious and eager to grow, this is your opportunity to step into the next stage of your cannabis career.