Assistant Store Manager

Natural Grocers Good4U; Wheat Ridge (CO); On-site; USD 62,000; Full time

Job summary

A leading grocery company is seeking an Assistant Store Manager in Wheat Ridge, Colorado. The successful candidate will oversee store operations, ensuring exceptional customer service and adherence to company standards. Responsibilities include staff training, inventory management, and achieving sales targets. Ideal candidates will have a background in retail management and a commitment to fostering an inclusive work environment.

Benefits

Birthday Bonus Pay

Paid Time Off

Health and Wellness Program

401(k) with company match

Employee Assistance Program

Qualifications

• 1-2 years management experience in grocery or retail required.
• Must pass food safety training and obtain necessary certifications.
• Forklift certification required.

Responsibilities

• Responsible for store operations and profitability.
• Lead and train staff, ensure compliance with safety standards.
• Handle customer complaints and maintain store environment.

Skills

Leadership

Customer Service

Organization

Adaptability

Communication

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Salary Range

USD $62,000.00/Yr.

Overview

The Job in a Nutshell:

The Assistant Store Manager is the second in command of the store, responsible for ensuring successful operations and profitability by training, directing, and monitoring staff across departments.

Applications are accepted until the date below, which may be extended if the hiring process is prolonged.

06/26/2025

Responsibilities

Main Responsibilities:

• Greet and serve customers according to company standards of World Class customer service.
• Provide professional leadership as a company manager.
• Handle customer complaints appropriately following company policy.
• Maintain an inviting and shoppable store environment.
• Ensure desired products are in stock.
• Handle special orders per company policy.
• Answer phones per standards and spend at least 75% of time on the sales floor assisting customers, directing staff, and attending to departments.
• Train staff to deliver exemplary customer service and ensure accountability.
• Ensure staff compliance with applicable food safety certifications and registrations.
• Meet and exceed store and department sales, sales per labor hour, average ticket, customer count, COGS for produce, and EBITDA targets.
• Order products from correct vendors to maintain margins and discounts.
• Monitor stock levels and product mix, analyze departments regularly, and introduce new products as per policy.
• Manage perishables, markdowns, and stock rotation standards.
• Assist in hiring, training, managing, and evaluating store personnel.
• Develop staff schedules, assign tasks, and monitor task completion.
• Partner with department managers for staff sharing and cross-training.
• Ensure staff has adequate product knowledge and training resources.
• Participate in performance evaluations and wage adjustments with input from department managers.
• Handle hiring and disciplinary issues promptly with HR support.
• Maintain clear communication, conduct staff meetings, and post company updates.
• Ensure safety guidelines are followed at all times.
• Complete all operational paperwork and reports timely.
• Respond to departmental calls and assist with coverage as needed.
• Manage disruptions such as loitering, solicitation, weather emergencies, and facility misuse.
• Work a flexible schedule, including evenings and weekends, averaging 45 hours per week.
• Support decision-making and communicate effectively with home office directives.
• Be a role model in professionalism and excellence in the workplace.

All employees are expected to be proactive and versatile to ensure company success.

Qualifications

Recipe for Success:

• High school diploma or GED; 1-2 years management experience in grocery or retail, natural foods experience a plus.
• Ability to adapt to changing priorities.
• Capability to pass food safety training and obtain necessary certifications.
• Must obtain forklift certification.
• Maintain up-to-date food safety certifications through ongoing education.
• Highly organized with a sense of urgency.
• Excellent customer service skills.
• Follow directions and execute tasks diligently.
• Cashier trained.
• Proficient in MS Word, Excel, and Outlook.

This description is not an employment contract and responsibilities may change. Employees must perform all tasks assigned by management.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays—stores closed
• Paid Time Off (sick and vacation) increases with tenure
• Paid Nutrition Education
• Good4u Crew Member Discount
• Power Program (rewards and appreciation)
• Regular pay increases
• Career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability and Life Insurance
• Voluntary benefits including hospital indemnity, accident, long-term disability, and term life insurance
• 401(k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with match

Diversity Statement

We are committed to diversity and inclusion, believing that health and wellbeing are rooted in embracing differences. We welcome all individuals to join our mission of equitable access to health and wellness, fostering a thriving, inclusive environment.

Physical and Environmental Demands:

N = Never, O = Occasional, F = Frequent, C = Constant

• Lift/carry various weights, use computer, walk, stand, and perform physical tasks as needed.
• Work with tools, dust, fumes, noise, cold, heat, and other environmental factors.