Assistant Store Manager

CSC Generation Enterprise; West Valley City (UT); On-site; USD 33,000 - 36,000; Full time

Job summary

Backcountry is seeking a Retail Assistant Manager to assist the Retail Manager in the daily operations of our brick-and-mortar store. The ideal candidate will be passionate about the outdoors and have experience in retail management as well as excellent communication and customer service skills.

This role reports to the Store Manager and involves managing inventory, merchandising, opening/closing procedures, cash handling, and supervising staff to ensure superb customer experiences.

Qualifications

• 2-3 years of experience in retail management.
• Passion for outdoor activities and knowledge of outdoor gear and apparel.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong leadership and team management skills.
• Knowledge of retail operations, inventory management, and visual merchandising.

Responsibilities

• Assist the Store Manager in managing day-to-day operations, including inventory management, visual merchandising, and customer service.
• Ensure the store is clean, organized, and well-stocked.
• Assist in opening and closing the store.
• Ensure store security and functioning alarm systems.
• Manage cash and card transactions and perform daily cash reconciliations.
• Maintain accurate inventory, conduct regular audits, report discrepancies.
• Train and supervise retail staff to ensure product knowledge and service quality.
• Protect store assets following loss prevention and safety standards.
• Develop and maintain relationships with customers to build loyalty and repeat business.
• Assist in marketing and promotional activities to increase sales.

Skills

Retail management

Customer service

Leadership

Communication

POS systems

Microsoft Office

Inventory management

Time management

Outdoor gear knowledge

Flexible hours

Tools

Point-of-Sale (POS) systems

Microsoft Office

Job description

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

Backcountry is seeking a highly motivated and organized Retail Assistant Manager to assist our Retail Manager in the daily operations of our brick-and-mortar retail store. The ideal candidate will be passionate about the outdoors and have experience in retail management, as well as excellent communication and customer service skills.

This position will report to the Store Manager.

What you get to do every day:

• Assist the Store Manager in managing the day-to-day operations of the retail store, including inventory management, visual merchandising, and customer service
• Ensure that the store is always clean, organized and well-stocked
• Assist the Store Manager in opening and closing the store
• Ensure the store is properly secured and alarm systems are functioning correctly
• Manage cash and credit card transactions, and perform daily cash reconciliations
• Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
• Train and supervise retail staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
• Protect store assets following loss prevention and safety standards
• Develop and maintain relationships with customers to build customer loyalty and repeat business
• Assist in the development and implementation of marketing and promotional activities to increase sales

What you bring to the role:

• 2-3 years of experience in retail management
• Passion for outdoor activities and knowledge of outdoor gear and apparel
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong leadership and team management skills
• Knowledge of retail operations, inventory management, and visual merchandising
• Proficiency in Microsoft Office and point-of-sale systems
• Ability to work flexible hours, including holidays, evenings and weekends

$24 - $26 an hour

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected].

Employment is contingent on a background check, including verification of prior employment dates.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.