Assistant Store Manager

The UPS Store #0691; Village of Garden City (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager for its location in Village of Garden City, NY. The successful candidate will support day-to-day operations, ensure excellent customer service, and foster a productive team environment while managing key business metrics and reports. This role offers a competitive salary and numerous benefits, including advancement opportunities and flexible hours.

Benefits

Flexible hours with no late nights

Insurance; medical, dental, and vision

401K Retirement Savings Plan with match

Paid Training

Employee Discounts

Uniforms Provided

Free Parking

Qualifications

• 2 to 3 years of customer facing supervisory experience in a retail setting.
• Available to work weekends as required.
• P&L experience preferred.

Responsibilities

• Helps with personnel management, including recruiting and training associates.
• Monitors customer service delivery and satisfaction.
• Helps manage store financials and prepare reporting.

Skills

Customer service skills

Supervisory skills

Strong computer skills

Education

High school diploma or GED

Advanced education degree preferred

Tools

Microsoft Office

Adobe Suites

Job description

This position is for the retail location of The UPS Store - not the warehouse or corporate.

The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensure the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner. The Assistant Sales Manager is involved with profit / loss, continuous improvement, service delivery levels, personnel management, and business development.

The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.

The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), two to three years of customer facing retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting-up to 70lbs, bending, etc.), and knows how to listen, follow, lead, and help the StoreManager attain defined targets.He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.

Compensation $40,000 to $45,000, depends on skills and experience with room for growth.

RESPONSIBILITIES

• Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and helps facilitate weekly or monthly staff meetings
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
• Available to work weekends as required
• Helps develop and implement the store marketing program
• Helps manage storefinancials and prepare/provide reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Helps oversee storemaintenance, including cleanliness, safety, and organization
• Performs other duties as assigned

SHIFTS

• Mornings
• Afternoons
• Weekends

QUALIFICATIONS

• 2 to 3 years of customer facing supervisory experience in a retail setting
• Available to work weekends ( both Sat & Sun) as required
• High school diploma or GED required.
• Advanced education degree, coursework, or tech school desired
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong customer service skills and abilities

BENEFITS

• We Operate 10 stores which provides for excellent advancement opportunities
• Flexible hours with no late nights, shifts end at 6:30PM Monday - Friday, 5:00PM on Saturday and 3:00PM on Sunday
• Sick Pay
• Insurance; medical, dental and vision
• Holidays
• 401K Retirement Savings Plan with match
• Paid Training
• Employee Discounts
• Uniforms Provided
• Free Parking