Assistant Store Manager

Dmgoodwill; Urbandale (IA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a passionate Retail Assistant Store Manager to lead a dedicated team in a vibrant retail environment. This role involves managing store operations, coaching employees, and ensuring exceptional customer service while fostering a culture of kindness and respect. With opportunities for career development and a comprehensive benefits package, this position is ideal for individuals eager to make a difference in their community. Join a mission-driven organization that values your contributions and offers a supportive work atmosphere where you can thrive and grow.

Benefits

Weekend Shift Premium

Career Development Opportunities

PTO Increases

Full Benefits Package

15% Discount at Retail Stores

Qualifications

• 6 months of management experience preferred, with strong communication and problem-solving skills.
• Must have a high school diploma or equivalent and reliable transportation.

Responsibilities

• Manage team processes to meet sales goals and provide excellent customer service.
• Train and coach employees using various platforms and monitor store metrics.

Skills

Management Experience

Communication Skills

Coaching and Leadership

Problem-Solving

Growth Mindset

Organizational Skills

Basic Math Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Point of Sales System

Human Resources Information System

Job description

Join to apply for the Assistant Store Manager role at Goodwill of Central Iowa.

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Goodwill of Central Iowa provided pay range

This range is provided by Goodwill of Central Iowa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

Goodwill of Central Iowa is looking for a Retail Assistant Store Manager to manage donated-goods retail employees with our values of love, kindness, and respect.

Successful Candidates Have

• 6 months of management experience - softlines and hardlines experience preferred
• Outstanding communication skills
• A dedication to coaching, leading, and developing others
• Exceptional problem-solving abilities
• A growth mindset

Perks

• $18.00-$22.00/hour dependent upon years of relevant experience.
• Weekend Shift Premium of an additional $1.00/hour on Saturday and Sunday shifts!
• Career development opportunities
• PTO increases after 1 year, 2 years, and 4 years!
• Full benefits package including medical, dental, vision insurance, retirement plan.
• 15% discount at our retail stores.

What You'll Do Here

• Assists in managing the team and store processes effectively to meet sales and production goals monthly, quarterly, and annually.
• Trains and coaches employees using various platforms including in-person, online, and written processes.
• Effectively uses technology such as Microsoft Office suite, Point of Sales system, Human Resources Information System, cash register operations system, camera system, to communicate, monitor, and track store metrics.
• Analyzes expenses, production, and sales to achieve revenue goals to support and fund Goodwill of Central Iowa’s mission.
• Regularly provides work performance feedback to employees using GCI’s values of love, kindness, and respect.
• Provides communication within the store through team meetings, one-on-one conversations, electronically, and by posting or distributing relevant written materials.
• Supports the Mission department and activities through our round-up program, promoting Mission activities and programs, supporting Mission goals and employees.
• Provides excellent customer service and responds effectively and promptly to customer needs.
• Assists in managing store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
• Partners with Store Manager and Safety & Loss Control Specialist to monitor and manage safety processes, regular safety activities, and safety training.
• Regularly completes and submits reports, performs employee actions within the HRIS, monitors and updates timekeeping and payroll data for team members.
• Monitors and assists in maintaining internal and external appearance standards.
• Performs other duties as assigned.

What You’ll Need

• Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
• Ability to run cash register, computer, wheeled carts, and clothing racks.
• Ability to work independently and be flexible; adaptable to change.
• Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work.
• Ability to perform basic math.
• Basic knowledge of Microsoft Office suite including Word, Excel, and Outlook.
• Ability to work under pressure, maintain accuracy and meet deadlines.
• Must be able to pass a criminal background check and dependent adult and child abuse background check.
• High school diploma or its equivalent or currently attending high school or GED classes.
• A minimum of twelve (12) months of related full-time paid employment, including at least six (6) months of supervisory experience.
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License.
• Able to obtain First Aid/CPR certification.
• Ability to carry, lift, push or pull up to 40 pounds regularly.
• This position requires a flexible schedule which includes days, evenings, and weekends to support business needs.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

If you are ready to work for an organization that brings out the best in people, apply today!