Assistant Store Manager

OXXO USA (Southwest Convenience Stores, LLC); Texarkana (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) is seeking a dependable Assistant Store Manager in Texarkana, Arkansas. This role oversees daily store operations, ensuring it's well-stocked, clean, and provides top-notch customer service.

Ideal candidates should have at least one year of retail experience, a valid driver's license, and the ability to work during peak hours. The position offers the opportunity to develop sales associates, manage financial transactions, and maintain operational excellence.

Qualifications

• Experience in a retail environment preferred.
• Valid driver's license and transportation required.

Responsibilities

• Oversee daily store activities for smooth operations.
• Ensure store cleanliness and organization.
• Provide exceptional customer service and resolve issues.
• Handle financial transactions accurately.

Skills

Active Listening

Multitasking and Prioritization

Time Management

Operational Excellence

Education

One or more years’ experience in a retail environment

Valid Driver’s License and vehicle insurance

Job description

Job Summary

Do you have a passion for great food and friendly customer service? OXXO USA is seeking a dependable and energetic Assistant Store Manager to join our team at one of our retail locations. The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well‑stocked, clean, and provides excellent customer service while managing financial transactions.

Key Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates.

All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Education and Experience

• One (1) or more years’ experience working in a retail environment (Preferred).
• Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required).

Job Requirements

• Active Listening.
• Demonstrating Ongoing Value.
• Ability to Take Initiative.
• Multitasking and Prioritization.
• Operational Excellence.
• Time Management.
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
• Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
• Will help and aid in the recruitment of potential candidates.
• Manage and resolve customer issues and conflicts in a professional manner.
• Must have a form of communication to be reached.
• Teach and role model customer service and suggestive selling techniques.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked.

Compensation

Any salary or hourly range listed reflects OXXO USA’s good‑faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.