Assistant Store Manager

NAPA Auto Parts; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager in Tampa, Florida. This role focuses on enhancing customer service and managing store operations to maximize sales. Ideal candidates should possess a high school diploma, and have a passion for customer care and a willingness to learn about automotive products.

Benefits

Health benefits

401K

Opportunities for career growth

Qualifications

• High school diploma or equivalent required.
• Experience or willingness to learn about automotive aftermarket.
• Ability to lift up to 60 lbs.

Responsibilities

• Lead a successful team and manage store operations.
• Drive sales, profits, and customer satisfaction.
• Implement operational and marketing programs.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma

Technical or trade school courses

Job description

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Want to grow your career in a supportive environment

A Day in the Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer satisfaction
• Build, coach, train, and engage the team to deliver excellent customer care and business results
• Handle inventory, asset management, safety, and operational issues
• Maintain cleanliness and readiness of all store areas and delivery vehicles
• Implement operational and marketing programs, focusing on continuous process improvement
• Grow customer relationships and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses are a plus
• Experience or willingness to learn about the automotive aftermarket or DIY projects
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift up to 60 lbs

Preferred Skills and Experience

• Background or passion for automotive, heavy equipment, farm, marine, or dealership industries
• Experience in retail, auto parts, auction, or fast food management
• Customer-centric mindset
• ASE Certifications, NAPA Know How

Benefits and Culture

• Health benefits and 401K
• Stable, Fortune 200 company with a family-oriented culture
• Opportunities for career growth and development

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GPC is an equal opportunity employer and recruits based on merit and ability.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail