Assistant Store Manager

The Normal Brand; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid hourly

Bi-weekly pay

Employee Discount

Health Benefits

401k

Job summary

The Normal Brand is hiring a hardworking, goal-oriented Assistant Store Manager for our West County Mall location. Join a fast-growing apparel company that values a high-energy, fun store environment and outstanding customer service.

Lead a team, manage daily operations, and drive revenue while upholding The Normal Brand standards. This full-time role requires 38–40 hours per week, with nights, weekends, and holidays as needed.

Qualifications

• 1–2 years retail apparel experience.
• Fast-paced environment; ready to learn from feedback.
• Experience working with and/or managing inventory.
• Superior organization and time management.
• Team player; takes ownership and has fun.
• Self-starter; data driven and positive energy.

Responsibilities

• Inspire, develop and lead team to drive an excellent customer experience and revenue.
• Implement high customer service standards throughout the store and team.
• Create and maintain relationships with guests.
• Encourage suggestive selling to maximize revenue.
• Monitor inventory and replenish sales floor as needed.
• Maintain a clean store and merchandise to Normal standards.
• Provide feedback on product sell-through to Store Manager.
• Mentor and develop team through clear communication.
• Educate and train team on product knowledge.
• Support Store Manager on any aspect of the business.
• Embrace respectful communication in the workplace.
• Secure the store and ensure safety.

Skills

Retail experience

Inventory management

Customer service

People personality

Data driven

Time management

Self-starter

Tools

Microsoft Word

Excel

Google Drive

Job description

Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're hiring for our retail brick-and-mortar store at our West County Mall location, and we need a hardworking, personable, goal-oriented Assistant Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”


• Inspire, develop and lead team to drive an excellent customer experience and revenue


• Implement high customer service standards throughout the store and team


• Create, and maintain relationships with our guests


• Encourage suggestive selling to maximize revenue


• Monitor inventory and replenish sales floor as needed


• Maintain a clean store and merchandise to Normal standards


• Gives constructive feedback on product sell through to Store Manager


• Mentor and develop team through clear communication


• Educate and train team on product knowledge


• Support Store Manager on any aspect of the business


• Embrace an environment that is respectful in communication


• Responsible for securing store

Requirements

• 1-2 years retail apparel experience


• Eager to learn through feedback and solve problems in a fast paced environment


• Experience working with and/or managing inventory


• Superior organization and time management


• Team player, has fun, and takes ownership


• Self-starter


• Independent, Goal oriented, Data driven, Competitive, and positive energy


• People person - approachable, friendly


• Strong retail business acumen


• Inventory integrity


• Proficiency with Microsoft word, Excel and Google Drive


• Ability to adapt quickly to new systems and processes


• Flexible availability, nights, weekends and holidays


• 38-40 hours to maintain full time status

What Will Make You Stand Out

• 3+ years of retail management experience


• Fashion/apparel industry experience


• Passion for making people happy


• Proficiency with Shopify and Shopify POS


• Strong integrity


• Excellent fashion sense


• Self- awareness


• Humble, Hungry, and Smart

Benefits

• Paid hourly and bi-weekly


• Bonus opportunities


• Employee Discount


• Health Benefits


• 401k

Job Type: Full-time