Assistant Store Manager

American Threads; Scottsdale (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

American Threads is seeking an Assistant Store Manager to lead by example on the shop floor. You’ll support the Store Manager, manage the team, and ensure every guest leaves with a memorable, styled experience.

You’ll bring energy, accountability, and a passion for fashion, stepping up to grow with the brand while maintaining a welcoming environment for customers and associates alike.

Qualifications

• 2+ years of retail management experience in a like-brand environment.
• Leadership presence; ability to guide and motivate a team.
• Strong communication and guest-service orientation required.

Responsibilities

• Oversee store operations; count funds, balance registers, and secure the store.
• Drive revenue with a positive, solution-oriented leadership style.
• Partner with Store Manager to recruit, schedule, and onboard new staff.
• Educate associates on product knowledge, promotions, and customer service standards.
• Monitor floor inventory and visual merchandising to maintain brand aesthetic.
• Lead the MOD role and ensure smooth daily operations across all areas.

Skills

Retail leadership

Customer service

Communication

Data-driven

Trend awareness

Time management

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

POS systems (RetailPro)

Job description

Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida – alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern Charm to deliver an elevated retail experience both in-store and online.

We empower individuals to show up confidently and express their personal style for every milestone moment – whether it’s a graduation, a bridal event, a birthday, or just a night out with the people they love. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you.

American Threads is the land of the free, home of the babes – and that means we celebrate bold energy, originality, and the freedom to be exactly who you are. In our stores, you’ll find more than a great outfit. You’ll find a team of stylists who know how to turn a moment into a memory, hype you up in the fitting room, and build a look that tells a story.

WHO YOU ARE:

The right-hand to our Store Manager and a true leader in your own right – that’s who we’re looking for. As an Assistant Store Manager at American Threads, you’re not waiting in the wings. You’re on the floor, setting the tone, supporting your team, and making sure every guest walks out feeling seen, styled, and excited to come back.

You bring energy, accountability, and a genuine love for fashion to everything you do. You’re someone who steps up without being asked, leads by example without making it a production, and has a knack for making both customers and coworkers feel at home. This is a role for someone who’s ready to grow and has the drive to prove it.

WHAT YOU’LL DO:

Store Operations

• Support store opening and closing procedures – counting funds, balancing registers, completing nightly cash deposits, and securing the store at the end of the day
• Help manage controllable expenses and ensure loss prevention policies are being consistently followed
• Uphold American Threads policies and maintain a safe, welcoming environment for both associates and customers

Customer Experience & Sales

• Show up to the sales floor with a positive, encouraging attitude that sets the standard for your whole team
• Use your product knowledge to connect guests with pieces they’ll love – acting as a true fashion stylist, not just a sales associate
• Partner with the Store Manager to drive revenue, exceed goals, and create a store experience that’s genuinely memorable
• Spot trends in KPIs, build action plans, and execute – because you understand that great service and strong business results go hand in hand
• Use POS sales reports to track performance and stay on top of what’s working (and what’s not)

Talent & Team Development

• Step into the Manager-on-Duty (MOD) role with confidence – supervising the team and keeping operations running smoothly across all areas of the store
• Assist the Store Manager in recruiting and scheduling to make sure the right people are always in the right place
• Play an active role in onboarding new team members and helping them feel set up for success from day one
• Educate associates on product knowledge, current promotions, and customer services standards – building a team of confident brand ambassadors
• Support a culture of performance and accountability where every team member understands their role in hitting the store’s revenue goals
• Lead by example. Always.
• Support the Store Manager in monitoring and maintaining sales floor inventory levels to keep the store looking full and intentional
• Read your customer – notice what’s moving, what’s stalling, and adjust floor placement accordingly
• Support the Store Manager in executing visual standards for company-wide promotions and seasonal rollouts
• Ensure the floor always reflects American Threads’ aesthetic – elevated, on-trend, and on-brand

WHY AMERICAN THREADS:

• Be part of a fast-growing, trend-forward women’s fashion brand where operational excellence and beautiful presentation go hand in hand
• Work alongside a passionate, collaborative team in a dynamic, fashion-focused environment that values your expertise
• Grow your skills in visual merchandising, inventory management, and retail operations – with real opportunities for career advancement within the brand

WHAT YOU BRING:

• 2+ years of retail management experience in a like-brand environment – you’ve done this before and you’re good at it
• A leadership presence that people naturally gravitate toward – you set the tone without having to announce it
• Strong communication skills, both verbal and written, and the interpersonal warmth to match
• The ability to juggle multiple priorities in a fast-paced environment
• An eye for fashion and a working knowledge of current trends
• Comfort with POS systems (RetailPro a plus) and a data-curious mindset that helps you turn reports into results
• Flexibility to work weekends, evenings, and holidays
• High school diploma or equivalent required, Bachelor’s degree preferred
• Must be 18 years of age or older

PHYSICAL REQUIREMENTS:

• Ability to stand and walk continuously for up to 8 hours
• Frequent talking, walking, stooping, kneeling, and crouching throughout the shift
• Comfortable working on ladders and lifting up to 50 lbs

EQUAL EMPLOYMENT OPPORTUNITY

American Threads is committed to fostering a safe, fair, and respectful workplace. All employment decisions – including recruitment, hiring, promotion, compensation, training, and termination – are based solely on qualifications and the requirements of the role. We are proud to provide equal employment opportunities to all employees and applicants regardless of race, color, sex, gender identity or expression, pregnancy, sexual orientation, religion, age, disability, national origin, ethnicity, citizenship, uniformed service status, or any other characteristic protected by law.