Assistant Store Manager

Mother's Market & Kitchen; Santa Ana (CA); In loco; USD 72.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

In-store discounts

Descrizione del lavoro

Mother’s Market is seeking an Assistant Store Manager to oversee daily store and restaurant operations, support staff development, and ensure outstanding customer service. You will help manage shifts, coaching, and merchandising to drive sales while upholding safety and community standards.

The role emphasizes leadership, team coordination, and hands-on participation in all aspects of store life, including opening/closing duties and staff coverage. A customer-first mindset is essential.

Competenze

• Previous experience as Assistant Store Manager or equivalent role.
• Excellent verbal and written communication in English.
• Proficient with Word, Excel, Outlook and basic math.
• Ability to cover shifts and manage staff scheduling.
• Willingness to lead and coach a team in a fast-paced environment.

Mansioni

• Lead daily operations: assist with store and restaurant workflows; follow up on cashier settlements, promotions, and shift coverage.
• Support and develop staff: coordinate training, manage schedules, coach team members, and model positive leadership.
• Deliver customer excellence: greet and assist customers, handle inquiries or complaints, and engage on the sales floor.
• Track performance: review daily sales and labor metrics; relay key insights from Manager’s reports to relevant teams.
• Ensure store standards: conduct facility checks, report maintenance issues, handle emergencies, and uphold safety protocols.
• Enhance merchandising: create and support in-store displays, help execute product placement strategies to meet sales objectives.
• Take initiative: step into staff roles as needed, whether opening, closing, or covering breaks and shifts.

Conoscenze

Communication skills

Leadership

Customer service mindset

English proficiency

Computer literacy

Strumenti

Word

Excel

Outlook

Descrizione del lavoro

At Mother’s Market, we're dedicated to wellness through exceptional retail experiences. As an Assistant Store Manager, you’ll help ensure smooth daily operations, support our team, and deliver outstanding service. This is more than store leadership, it’s an opportunity to empower staff, enhance customer journeys, and uphold our community standards.

Hourly Pay: $24.50 hourly up to $80,000 annually

Benefits: Medical, dental, vision, life insurance, & in-store discounts

What You’ll Do

• Lead daily operations: Assist with store and restaurant workflows; follow up on cashier settlements, promotions, and shift coverage
• Support & develop staff: Coordinate training, manage schedules, coach team members, and model positive leadership
• Deliver customer excellence: Greet and assist customers, handle inquiries or complaints, and engage on the sales floor
• Track performance: Review of daily sales and labor metrics; relay key insights from Manager’s reports to relevant teams
• Ensure store standards: Conduct facility checks, report maintenance issues, handle emergencies, and uphold safety/security protocols
• Enhance merchandising: Create and support in-store displays, help execute product placement strategies to meet sales objectives
• Take initiative: Step into staff roles as needed, whether opening, closing, or covering breaks and shifts

What You Bring

Experience & Skills:

• Prior experience as an Assistant Store Manager, department manager, or equivalent role
• Strong communication skills both verbal and written; proficient in English
• Computer literacy (Word, Excel, Outlook); comfortable with basic math

Leadership & Abilities:

• Demonstrated ability to lead, coach, and hold team accountable
• Customer-service mindset, always approachable and dependable
• Ready to cover staff breaks, field vendor communications, and jump into operational tasks

Physical Requirements

• Frequent lifting of grocery/bulk items (up to 50 lbs.), repeated up to 100 times/day
• Push/pull carts or electric pallet jacks; stand, walk, bend, and twist often

Schedule Requirements: Flexible availability across various shifts and locations including weekends and evenings

Why Join Mother’s Market?

You’ll be part of a mission-driven company that values wellness, sustainability, and outstanding customer service. We foster an inclusive workplace where team members are respected and encouraged to grow.

Equal Opportunity Employer

Mother’s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

Make Health Your Mission—Apply Today!

If you're ready to lead with passion, support your team, and make a real impact at Mother’s Market, we'd love to meet you.