Assistant Store Manager

Staples; San Juan Capistrano (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401(k) with company match

Medical, dental, and vision insurance

Associate discounts

Discounts at various retailers

Job summary

Staples seeks an Assistant Manager in San Juan Capistrano to drive sales and customer engagement while ensuring a positive team culture. Responsibilities include providing leadership, developing a high-performing team, and achieving sales goals.

The ideal candidate will have over 2 years of experience managing a sales team in a customer-centric environment. Staples offers full-time hours and a comprehensive benefits package, including health insurance and 401(k) matching.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience in a customer-centric, solutions-based environment.
• Strong communication and organization skills.

Responsibilities

• Drive sales and customer engagement in the store.
• Develop a high-performing team focused on exceptional store experience.
• Consult with customers to understand their needs and provide solutions.

Skills

Team leadership

Customer engagement

Communication skills

Conflict management

Sales coaching

Job description

Job Description

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customers' needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

• Full-time hours, generous paid time off, career development program and weekly pay
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Leadership Responsibilities

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills and Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills and Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.

Job Info

• Job Identification 71099
• Job Category Retail Management
• Posting Date 06/24/2026, 05:37 PM
• Job Schedule Full time
• Job Shift Flex Hours
• Locations 33959 Doheny Park Road, San Juan Capistrano, CA, 92675, US (On-site)

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.