Assistant Store Manager

Tractor Supply Company; San Buenaventura (Ventura) (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead operations at a specialty retail farm and ranch store. This role is pivotal in delivering exceptional customer experiences and managing store activities. You will be responsible for training team members, ensuring operational excellence, and promoting a safe and inclusive environment. This position offers a chance to work in a dynamic team, engage with the community, and contribute to a positive workplace culture. If you are passionate about retail and enjoy a hands-on role, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Previous retail leadership experience required.
• Knowledge in farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Deliver Legendary Customer Service through GURA.
• Support Team Member hiring, training, and scheduling.
• Lead freight movement, merchandising, and inventory control.

Skills

Retail Leadership

Customer Service

Conflict Resolution

Team Management

Interpersonal Skills

Education

High School Diploma

Bachelor's in Business Administration

Tools

Forklifts

Cash Register

Job description

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The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The role serves as the second in charge of operations, supporting the Store Manager. Responsibilities include delivering a Legendary Customer Experience, leading the store team, and managing operational activities. The Assistant Store Manager also promotes a safe, productive work environment, and trains Team Members on policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to improve the lives of our neighbors and teams every day.

Essential Duties and Responsibilities (Min 5%)

You should be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Uphold and promote a safe, productive work environment by following policies and procedures.
• Deliver Legendary Customer Service through GURA: Greet, Understand Needs & Wants, Recommend Solutions, Add Value & Appreciate.
• Proficient in Team Leader and Receiver functions.
• Create a welcoming environment, promoting diversity, equity, and inclusion among Team Members, customers, and the community.
• The Assistant Store Manager will perform a variety of duties, including:

• Assist in Store Operations: sales, profit, customer loyalty, planning, prioritization, delegation.
• Support Team Member hiring, training, scheduling, counseling, and maintaining a positive environment.
• Perform opening and closing procedures.
• Transport and deposit cash.
• Resolve customer issues to ensure positive shopping experiences.
• Lead freight movement, merchandising, inventory control.
• Operate cash register, supervise cash handling, and adhere to loss prevention standards.
• Operate equipment such as forklifts and balers.
• Ensure the safety and care of poultry, including sanitizing tanks and caring for birds.
• Assist with loading purchases and complete related documentation.
• Obtain necessary licenses or certifications.

Other duties may be assigned as needed.

Required Qualifications

Experience: Previous retail leadership experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ and have a valid driver’s license.

Education: High school diploma or equivalent required; a Bachelor’s in Business Administration or related field is preferred. Ability to read, write, and count accurately is essential.

Preferred skills and abilities

• Ability to perform all Team Member responsibilities.
• Strong interpersonal skills and conflict resolution abilities.

Working Conditions

• Generally indoor with moderate noise; outdoor work may be required in adverse weather.
• Shifts typically range from 4 to over 8 hours.
• Maintain a safe, productive environment following safety guidelines.

Physical Requirements

• Non-sedentary role requiring physical stamina.
• Ability to move quickly and safely throughout the store and outdoors.
• Operate related equipment safely and efficiently.
• Lift and transfer merchandise up to 50 pounds; push/pull up to 2000 pounds with assistance.
• Stand, kneel, reach, and climb ladders for extended periods.
• Operate store equipment and process transactions accurately.
• Complete training and certification as required, including for propane handling if applicable.

Disclaimer

This description provides an overview and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our mission and values guide us in creating a positive culture and making a difference in our communities. We support work-life balance and career growth. Your opportunity is Out Here at Tractor Supply and Petsense.

Nearest Major Market: Ventura

Nearest Secondary Market: Oxnard