Assistant Store Manager

Arhaus; San Antonio (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Flex spending plan

401K retirement program

Paid vacations and holidays

Employee discount

Job summary

Arhaus is seeking an Assistant Store Manager for the San Antonio showroom. This role provides support to the Store Manager, drives an exceptional guest experience, and shares responsibilities in managing operations and leading the team in the Manager's absence.

The position emphasizes leadership, high-energy guest service, and developing design consultants, with a starting compensation that reflects performance and location.

Qualifications

• Demonstrates strong leadership ability and is highly driven to succeed.
• Excels at delivering high-quality guest relations.
• Strong organizational, time management, technological and communication skills.
• Possesses the ability and desire to train, coach, develop and motivate others to achieve results.
• Possesses advanced selling skills and ability to train other team members.

Responsibilities

• Assist in driving all aspects of a high-quality guest experience
• Focus on maximizing team sales performance
• Assist in recruiting, interviewing and hiring design consultants
• Assist in training, coaching and developing design consultants
• Facilitate and support ongoing training with all design consultants
• Encourage and motivate design consultants
• Assist in weekly lead/business reviews
• Delegate tasks appropriately
• Effectively handles conflict
• Performs disciplinary action as needed
• Assist in maintaining operational and reporting standards
• Spends time acting as the Leader on Duty
• Other duties as assigned

Skills

Leadership

Guest relations

Sales performance

Recruiting & hiring

Training & coaching

Communication

Job description

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Assistant Store Manager provides support to all aspects of the Store Manager position. This individual drives an exceptional guest experience. This individual is committed to operational excellence and assists in maintaining all operational standards. This individual partners with the Store Manager regarding all functions and performs the role of Store Manager in his/her absence.

NEW San Antonio Showroom, opening this January.

Responsibilities

• Assist in driving all aspects of a high-quality guest experience
• Focus on maximizing team sales performance
• Assist in recruiting, interviewing and hiring design consultants
• Assist in training, coaching and developing design consultants
• Facilitate and support ongoing training with all design consultants
• Encourage and motivate design consultants
• Assist in weekly lead/business reviews
• Delegate tasks appropriately
• Effectively handles conflict
• Performs disciplinary action as needed
• Assist in maintaining operational and reporting standards
• Spends time acting as the Leader on Duty
• Other duties as assigned

Requirements

• Demonstrates strong leadership ability and is highly driven to succeed
• Excels at delivering high-quality guest relations
• Strong organizational, time management, technological and communication skills
• Possesses the ability and desire to train, coach, develop and motivate others to achieve results
• Possesses advanced selling skills and ability to train other team members
• Ability to manage stress effectively and to perform in a high-energy environment
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

Compensation

• $65,000 (minimum hourly base) - $100,000 annual
• Hourly/Non-Exempt
• Includes minimum hourly base and (if achieved) Monthly Sales Incentives and Quarterly Bonuses
• Compensation based on several factors including, but not limited to, experience, store volume, and location

Employee Benefits

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)

AI CODE OF CONDUCT

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.