Assistant Store Manager

Mattress Firm; Salt Lake City (UT); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm in Salt Lake City, UT is seeking an Assistant Store Manager to elevate the in-store experience, act as a trusted sleep authority, and guide customers to the right products. You will coach team members, execute selling programs, and ensure seamless omnichannel service to place the customer at the center.

This is a transitional role to develop your skills toward store management, with opportunities to lead, train associates, and contribute to achieving sales targets.

Qualifications

• Transition role to develop skills toward store management.
• Lead in resolving customer-related issues and escalations as needed.
• Coach associates on selling practices and customer experience.

Responsibilities

• Support development of team members by providing product knowledge to associates.
• Assist Senior Store Manager with training of store staff.
• Promote a culture of coaching to improve customer experience and selling aptitude.
• Achieve or exceed store financial targets through effective execution and service.
• Ensure proper execution of product merchandising, marketing, and POP standards.
• Follow procedures for product transfers and inventory documentation.
• Ability to lift, pull, and push 50+ pounds.

Skills

Leadership

Coaching

Sales

Customer service

Product knowledge

Training

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams!

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

• Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
• Ability to lift, pull, and push 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $54,000 to $66,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Mattress Firm is accepting applications until: 09/30/2026.

Diverse Candidates are Encouraged to Apply

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.