Assistant Store Manager

Mattress Firm; Covington (WA); On-site; USD 91,000 - 112,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts on mattresses

Job summary

Mattress Firm is seeking an Assistant Store Manager to elevate the in-store experience as a sleep authority and to drive sales through coaching and product knowledge.

You will lead a team, train associates, and ensure excellent customer service while executing merchandising standards to meet financial targets across multiple store units.

Qualifications

• Proven leadership experience in retail or customer-facing teams.
• Ability to coach and train store associates to improve selling skills.
• Strong customer service mindset with focus on driving sales and delivering a great in-store experience.

Responsibilities

• Lead and develop store team across shifts; coach selling practices.
• Assist Senior Store Manager with training of store associates.
• Drive financial targets through effective selling, service, and merchandising.
• Ensure execution of product merchandising, marketing, and POP standards across stores.
• Resolve customer-related issues and escalate when necessary.
• Assist with inventory transfers and proper documentation.
• Ability to lift, pull, and push 50+ pounds.

Skills

Leadership

Coaching

Customer service

Sales skills

Job description

Important Notice For Internal Applicants Only

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.

Is your current job a nightmare? Make it a dream job at Mattress Firm®!

Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

• Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
• Ability to lift, pull, and push 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $91,000 to $112,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Mattress Firm is accepting applications until: 10/16/2026.