Assistant Store Manager

Shoe Carnival, Inc.; Rockford (IL); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hands-on leadership training

Team-focused environment

Resumo da oferta

Shoe Station in Rockford, IL is seeking an Assistant Store Manager to oversee daily store operations, support the General Manager, and drive a customer-first, high-energy environment.

In this full-time role, you will act as a key holder, lead by example, train associates, and help ensure consistent store presentation while meeting sales goals. A minimum of 2 years in retail or customer service is required, with supervisory experience a plus.

Qualificações

• 2+ years of retail or customer service experience.
• Supervisory experience is a plus.
• Flexible availability including nights, weekends and holidays.

Responsabilidades

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with store presentation and merchandising.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Descrição da oferta de emprego

Step into leadership at Shoe Station! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You'll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We're Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training