Assistant Store Manager

Spectrum Paint East LLC; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Spectrum Paint East LLC is seeking an Assistant Store Manager in Raleigh, NC. The role supports daily operations, ensuring customer satisfaction, managing inventory, and achieving sales goals. Ideal candidates will possess excellent teamwork, customer service skills, and a high school diploma. Flexible scheduling and some college education preferred. This position requires multitasking and a hands-on approach to customer service.

Qualifications

• Must be a team player with excellent customer service skills.
• Ability to coach and resolve conflict.
• Strong prioritizing and problem-solving skills.

Responsibilities

• Assist in daily operations and achieving sales goals.
• Manage inventory levels and control expenses.
• Provide high level of customer service and satisfaction.

Skills

Customer Service

Teamwork

Multitasking

Communication

Problem Solving

Interpersonal Skills

Planning

Education

High school diploma or GED

Some college preferred

Job description

Position Summary : Monday to Friday, 7 : 00 am - 5 : 00 pm and Saturday 8 : 00 am - 4 : 00 pm. Closed Sundays, flexible scheduling. The Assistant Store Manager will support the Store Manager in the daily operations of the store. The Assistant Store Manager works with the Store Manager to ensure customer satisfaction, sale targets are met, and inventory is maintained.

Job Responsibilities :

• Assist the Store Manager with all aspects of store operations including management, purchasing, and achieving sales goals
• Assist the Store Manager with recruiting, onboarding, and training
• Assist the Store Manager with creating staff schedules
• Assist the store manager with controlling expenses, determining inventory levels, and growing net contribution
• Help promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
• Demonstrate strong expertise in company products
• Open and close the store
• Assist customers over the phone and in the store with questions and orders regarding architectural, commercial, and industrial paint products and coating materials
• Prepare orders by mixing / tinting paint to customers specifications
• Accurately identify and match paint colors
• Accurately process cash and credit card transactions while maintaining a cash drawer
• Occasionally make deliveries to customers safely and efficiently using a company vehicle
• Provide a high level of customer service, ensuring that customers are satisfied with the products and services
• Ensure that customer issues are quickly and efficiently resolved
• Miscellaneous tasks around the store such as stocking, cleaning, filing, organizing, etc.
• Other duties as assigned by management.

Knowledge, Skills, & Abilities :

• Must be a team player and demonstrate positive teamwork skills and multitasking
• Excellent customer service skills and reliability
• Ability to coach, provide feedback, and resolve conflict.
• Ability to effectively communicate with customers and store team.
• Strong prioritizing, interpersonal, problem solving & planning skills.
• Enjoy working in a fast-paced environment
• Basic computer skills and cash handling / cashiering skills
• Ability to lift 50 pounds frequently
• Bilingual a plus but not required - (Spanish / English)
• High school diploma or comparable certification (GED), some college preferred.
• Ability to work a flexible schedule which can include occasional Saturdays to meet business demands.
• Commitment to ethical behavior and willingness to adhere to company policies

This job requires standing, stooping, kneeling, bending, walking, gripping, reaching overhead, lifting, climbing stairs, gripping, and carrying the product to and from delivery vehicles frequently.

Spectrum Paint Company is an Equal Opportunity Employer.

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Assistant Store Manager • Raleigh, NC, US