Assistant Store Manager

TGK Automotive, Inc.; Plymouth (MN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with  “

Discounted Services on Personal and IM

Opportunity for Advancement!!!

Job summary

TGK Automotive Specialists in Plymouth, MN is seeking an Assistant Store Manager to oversee store performance, guest services, and profitability through expense control and human resource management. The role emphasizes honesty, integrity, and a commitment to client satisfaction.

The successful candidate will lead the management team, uphold store standards, drive sales, and manage operating costs with a focus on customer service excellence.

Qualifications

• Five or more years of sales experience in an auto repair shop management position or equivalent business experience in the automotive industry.
• Experience managing and coaching team members toward success through effective communication; business development and strategy implementation knowledge.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Possess valid driver’s license
• Must be at least 18 years old
• Ability to work a minimum of five days a week, Monday-Saturday

Responsibilities

• Ensures that each customer receives outstanding customer service by maintaining store standards and product knowledge, handling escalated complaints.
• Sets expectations and communicates with employees on responsibilities, goals, training, development and customer service; coaching or counseling as needed.
• Analyzes and measures business trends; develops and implements plans to maximize sales and meet targets.
• Inventory control and POS handling; responds to phone calls and supports store operations.

Skills

Sales experience

Team coaching

Goal-driven

Customer service

Operational oversight

Job description

Overview

TGK Automotive Specialists – We have been serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction.

The Assistant Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink.

Benefits

• Competitive Bi-Weekly Pay
• Tuition Reimbursement
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Guest Service

• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.

People

• Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
• Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
• Conducts performance evaluations for all employees at regular intervals.

Financials

• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
• Writes up customers in POS system
• Answers phone calls
• Inventory control

Qualifications

• Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Possess valid driver’s license
• Must be at least 18 years old
• Ability to work a minimum of five days a week, Monday- Saturday

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.