Assistant Store Manager

Sun Auto Tire and Service; Plymouth (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bi-weekly pay

Tuition reimbursement

Paid vacation and sick time

6 paid holidays

Medical, dental and vision insurance

Life insurance

401(k) with company match

Discounted services on vehicles

Advancement opportunities

Job summary

TGK Automotive Specialists seeks an Assistant Store Manager to oversee overall store performance, including guest services, sales, and profitability. You will manage operations, control expenses, and lead a team to deliver excellent customer experiences.

The role requires strong leadership, a track record of achieving sales targets, and the ability to coach staff toward continuous improvement while upholding store standards and policies.

Qualifications

• Five or more years of sales leadership in an auto repair shop management role or equivalent automotive industry experience.
• Experience coaching a team to achieve goals through effective communication and development.
• Proven ability to develop and meet monthly, quarterly, and annual sales plans.

Responsibilities

• Oversee store performance, financials, and guest services to maximize sales and profitability.
• Lead and coach the management team; ensure policy compliance and store standards.
• Develop and manage staffing, training, and performance evaluations.

Skills

Sales leadership

Team coaching

Strategic planning

Customer service

Driver's license

Reliability

Job description

Overview

TGK Automotive Specialists – We have been serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction.

The Assistant Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink.

Benefits:

• Competitive Bi-Weekly Pay
• Tuition Reimbursement
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Guest Service

• Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.

People

• Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
• Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
• Conducts performance evaluations for all employees at regular intervals.

Financials

• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
• Writes up customers in POS system
• Answers phone calls
• Inventory control

Qualifications:

• Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
• Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
• Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
• Proven track record of consistently meeting and exceeding sales and profit goals.
• Previous experience as an Automotive Technician or similar position preferred, but not required.
• Possess valid driver’s license
• Must be at least 18 years old
• Ability to work a minimum of five days a week, Monday- Saturday

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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