Assistant Store Manager

World Market; Plano, Northern (TX, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Medical, Dental, Vision Insurance

Job summary

World Market is seeking an Assistant Store Manager in the United States to lead a customer-first selling culture in partnership with the Store Manager. You will analyze trends, recruit and coach a high‑performing team, and ensure safety, staffing, and day‑to‑day store tasks are executed smoothly.

You will help drive loyalty initiatives, staff scheduling, and loss prevention while maintaining excellent customer experiences.

Qualifications

• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture.
• Ability to recruit, develop, and retain a high-performance, customer-focused team.
• Demonstrated capability to schedule staff and ensure coverage for sales floors and workload.

Responsibilities

• In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visuals, and engagement.
• Analyze business trends using reporting to identify opportunities and take action.
• Recruit, develop, and retain a high-performance team aligned with company values through training and recognition.
• Support safe work environment with ongoing safety training and accountability.
• Plan and execute daily business tasks and duties when Store Manager is absent.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales.
• Validate loyalty and omnichannel initiatives and schedule associates to meet Customer Experience needs.
• Assist with timekeeping, attendance, and recruiting; help manage signage and graphics with the team.

Skills

Leadership

Customer focus

Staff development

Flexibility

Communication

Job description

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy.

You won’t find a store and team like this anywhere else!

From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands‑on training for career growth made for you
• Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

In partnership with the Store Manager, model and lead a customer‑first selling culture through effective routines, visual brand standards, and engagement behaviors.

• Assess and analyze business trends utilizing all available reporting to problem‑solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high‑performance, customer‑focused team that aligns with our company values through training, recognition, and performance management.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Additional duties and responsibilities as assigned by and in the absence of the Store Manager.

Essential Duties and Responsibilities of Assistant Store Manager

• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Utilize all company planning tools to effectively schedule store associates to provide exceptional Customer Experience and support the needs of the business; partner with Assistant Managers to ensure proper staffing to support both sales floor coverage and store workload.
• Assist the Store Manager with all timekeeping responsibilities, including scheduling, attendance management, and timekeeping functions.
• Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.
• Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Support and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Support and maintain Loss Prevention routines to support profitability initiatives.
• Complete Direct Store Orders and validate proper receiving.
• Manage all supply/fixture ordering and any facilities and maintenance issues.
• Responsible for validating, reconciling, and filing all monthly paperwork.

What You’ll Bring

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision‑making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast‑paced specialty retail selling culture is preferred.
• Must have the desire and potential to promote into a position of higher responsibility within 12 months.
• Must be willing and able to commute for a promotion within a 30-50-mile radius.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full‑time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Search Jobs by Map World Market is a national specialty retailer founded in San Francisco in 1958.

We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world.

We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time‑honored and traditional.

Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever‑changing, unique marketplace.

World Market currently operates over 240 stores across the country in addition to our ecommerce site (worldmarket.com).

We plan to continue growing with more stores opening in more places!

Minimum Age 21 years.

Ability to lift up to 40 lbs.