Assistant Store Manager

Breathe Project; Pittsburgh (Allegheny County); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading social enterprise in Pittsburgh is seeking an Assistant Store Manager for Thriftique, a resale shop promoting sustainable fashion. This role involves managing store operations, supervising volunteers, and providing exceptional customer service while supporting community outreach efforts. Candidates should have relevant retail experience and strong leadership abilities.

Benefits

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discount

Qualifications

• 2 years of relevant work experience or equivalent combination of education.
• 2 years of progressively responsible retail experience.
• Experience in managing products and providing customer service.

Responsibilities

• Supervise volunteers and manage sales floor in absence of management.
• Open and close the store following established procedures.
• Assist in managing social media and merchandising.

Skills

Leadership

Customer Service

Retail Sales

Social Media Proficiency

Job description

Are you passionate about sustainable fashion and social justice? Are you looking for a way to combine your retail experience with your dedication to creating a better world? If this describes you, we want you to join our team as the Assistant Store Manager at Thriftique!

ABOUT THRIFTIQUE

Thriftique is a popular, mission-focused social enterprise resale shop selling carefully curated, designer-centric inventory. All sales, community outreach, and partnerships support the National Council of Jewish Women Pittsburgh’s mission to support increased equity through the empowerment of women. Thriftique directly supports NCJW’s work advocating for reproductive justice, preserving democracy, and inclusive and equitable workplaces.

In our 8,400 sq foot shop in the heart of Lawrenceville, Thriftique sells high-quality, new and gently used clothing, shoes, handbags, jewelry, accessories, home goods, art, books, and furniture at affordable prices.

JOB DETAILS

Thriftique is hiring a full-time Assistant Store Manager to join our small but mighty, hardworking, mission-minded, customer service team.

The Assistant Store Manager is a retail worker who has additional leadership responsibilities beyond typical sales or service tasks. This role directly assists the Store Manager and the Retail Director in supporting the retail operations of Thriftique.

Must have weekend availability.

$19.50/hr. 32 hrs/week. Paid Time Off. Paid holidays. Medical, Dental, Vision Insurance. STD/LTD Insurance. Employee discount.

ESSENTIAL DUTIES

• Supervise volunteers to complete tasks and achieve goals in the absence of store management.
• Manage sales floor and drive sales by addressing guest concerns and mitigating product loss in the absence of store management
• Open and close the store following proper procedures documented in the opening and closing checklist
• Confirm that deposit slips, spreadsheets, envelopes, and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting
• Execute lead cashier responsibilities such as returns, exchanges and acceptance of vouchers
• Remain current on all company policies and ensures that all policies, standards, and procedures are maintained and followed in a consistent manner
• Stay current and up-to-date on all store systems
• Act as a redundancy if both the Store Manager and the Retail Director are absent
• Assist in the management of social media and merchandising for the store
• Other duties as assigned

QUALIFICATIONS & WORK EXPERIENCE:

• 2 yrs. relevant work experience OR equivalent combination of education and relevant work experience
• 2 yrs. of progressively responsible retail experience; management experience is a plus.
• Demonstrated experience in retail sales, managing products and providing customer service
• Proven ability to motivate and lead diverse teams
• Knowledge of retail merchandising practices
• Proficiency with relevant social media platforms including creating and editing posts
• Experience in customer service solving problem and working in a fast-paced environment
• Scheduling flexibility is required, must be able to work evenings and weekends

DESIRED SKILLS:

• Strong interpersonal and communication skills including the ability to read, write, and interpret instructional documents such as safety rules, operating and instructions, and procedure manuals
• Effectively communicate with customers, peers, and management
• Basic math functions such as addition, subtraction, multiplication, and division, including use of a calculator to calculate percentages and ratios
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

PHYSICAL REQUIREMENTS:

• Must be able to stand for a minimum of 4-6 hours; and lift and/or move up to 50 lbs. safely
• Stoop, bend, kneel and crouch on a frequent basis
• Climb a ladder and balance on an occasional basis

NCJW is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, disability, or age.NCJW is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Sarah Altomari, Administrative Director, 412-546-3425 or [e-mail].

To apply, please send your resume to [e-mail] with the subject line “Assistant Manager”