Assistant Store Manager

Columbia Sportswear; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their dynamic team. This role is pivotal in ensuring effective store operations and enhancing customer experiences. You'll lead a diverse team, drive sales, and maintain high standards of service. With a focus on teamwork and leadership, this position offers a chance to make a significant impact in a fast-paced retail environment. If you have a passion for retail and a knack for motivating others, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in a similar position.
• Effective communication skills with diverse teams.

Responsibilities

• Assist Store Manager in daily operations and staff management.
• Provide leadership and direction to store staff.

Skills

Leadership

Customer Service

Point of Sale (POS) Systems

Communication

Problem-Solving

Education

High School Diploma or GED

Tools

In-store Computerized Systems

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."

As an Assistant Store Manager, you will be a key member of the Store Leadership Team and you will assist the Store Manager to ensure effective store operations. This role executes strategies to improve customer service, drive store sales, and increase profitability. By being a positive role model and leader, the role will support the Store Manager in creating an environment focused on positive teamwork and excellent customer service.

HOW YOU'LL MAKE A DIFFERENCE

• Provides leadership and direction to the diverse store staff, including supervisors and associates.
• Executes and supports plans to enhance employee productivity and performance.
• Assists the Store Manager in interviewing, hiring, training, and coaching of a diverse staff as necessary.
• Provides coaching and direction on a day-to-day basis to ensure staff performance standards are met.
• Maintains appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Assists the Store Manager with the development and implementation of action plans to address issues related to store sales, goals, safety, training, and personnel development.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in a similar position or field
• Skill operating Point of Sale (POS) systems, other in-store computerized systems, and telephones
• Ability to use judgment to identify and resolve technical and operational problems
• Effective communication skills; able to exchange ideas and information with store leadership, associates, and customers

JOB CONDITIONS

• Frequently in an active environment that can be physical or strenuous in nature, including moving items weighing up to 40 lbs., using specialized equipment, and exposure to dust and noise
• Occasionally required to work in specific locations
• Ability to clearly communicate with others
• Availability to work a flexible retail schedule, which may change seasonally and based on business needs

This job description is a general overview and not an all-inclusive list of duties and responsibilities.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. For more information, see the Know Your Rights poster and the pay transparency policy.

We are committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation during the application process, please contact [e-mail] with the subject "Applicant Assistance Requested".