Assistant Store Manager

Jetro Restaurant Depot; Oakland (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid Time Off (PTO)

Job summary

Jetro Restaurant Depot in Oakland is seeking an Assistant Store Manager to help drive performance across retail, grocery and warehouse operations. You will partner with the Store Manager to ensure execution, accountability, and compliance with company policies and audit standards.

The role focuses on managing daily operations, staffing coordination, inventory control, and delivering strong customer service while upholding safety and regulatory requirements.

Qualifications

• Experience in retail, grocery or warehouse operations is required.
• Leadership or supervisory support experience is preferred.
• Strong organizational and communication abilities are essential.

Responsibilities

• Support daily retail, grocery and warehouse operations across departments.
• Assist in enforcing compliance with policies and audit requirements.
• Monitor sales, inventory accuracy, shrink and standards execution.
• Reinforce accountability with department managers.
• Assist with staffing, scheduling and team coordination.
• Support inventory control, receiving, merchandising and operations.
• Maintain strong customer service and resolve escalated issues.
• Ensure safety and regulatory compliance.
• Flag operational risks to the Store Manager.
• Help maintain branch organization and readiness.

Skills

Leadership support

Communication skills

Organizational skills

Problem-solving

Multitasking

Tools

Microsoft Office

Job description

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

Job Details

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

Key Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processes
• Maintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness

Qualifications

• Previous experience in retail, warehouse, or grocery
• Strong understanding of multi-department retail operations
• Experience working in a leadership or supervisory support role
• Strong organizational and problem‑solving skills
• Ability to manage multiple priorities
• Strong communication and coordination skills
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in Assistant Store Manager or similar leadership support role
• Familiarity with operational audits and compliance standards
• Experience in high‑volume retail or wholesale environments

Work Environment / Expectations

Primarily retail, grocery or warehouse environment. Requires active involvement in daily operations across all departments, including time spent on the floor supporting execution. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms