Assistant Store Manager

The J.Jill Group; Oak Brook (IL); On-site; USD 150,000 - 200,000; Full time

Job summary

A leading lifestyle brand is seeking a passionate Assistant Store Manager for their Oak Brook location. The ideal candidate will drive customer engagement and store performance while inspiring and leading a dedicated team. This role is essential in providing a meaningful shopping experience and shaping the store's culture.

Benefits

Generous associate discount

401(k) retirement plan

Tuition reimbursement

Medical, dental, vision insurance

Paid time off

Qualifications

• 2+ years of Women’s Specialty Retail experience preferred.
• Strong customer service skills and ability to build lasting relationships.
• Proven ability to support and develop high-performing teams.

Responsibilities

• Acts as a role model, developing and maintaining customer relationships.
• Assist in hiring, training, and developing a high-performing team.
• Help drive store performance by analyzing sales trends and executing strategies.

Skills

Customer service

Leadership

Retail analytics

Relationship building

Merchandising

Job description

Our Brand :

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

Overview :

At J.Jill, we believe in the power of community and genuine connections. We are seeking a passionate, customer-obsessed, and results-driven Assistant Store Manager to support the overall success of the store. You are a dynamic leader who thrives on building relationships, inspiring teams, and driving a profitable business. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community.

Responsibilities :

• Acts as a role model, develops and maintains strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in hiring, training, and developing a high-performing team that embodies J.Jill’s values. Lead by example, providing coaching and support to ensure team success. Identify and celebrate individual and team success.
• Help drive store performance by analyzing sales trends, setting goals, and executing strategies and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.
• Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards that align with company guidelines.
• Take ownership of assigned responsibilities, address challenges with a proactive and solution-oriented mindset, and support the Store Manager in overall store success.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Benefits, Tailored for You:

• Competitive salary ($19.50 - $21.96/hr) with retail incentive plan eligibility. Hiring immediately.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Full-time associates are eligible for medical, dental, vision, paid time off, and more.
• Employee Assistance Program and additional group discounts.

Qualifications :

• 2+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements:

• Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

About Us :

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email [e-mail]