Assistant Store Manager

Batteries Plus; Norfolk (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Bonus plan

Paid training

Job summary

GEN Aspire, LLC dba Batteries Plus in Norfolk, VA, is seeking an Assistant Store Manager to lead daily operations and coach staff. You will engage customers, manage inventory, support repairs, and drive store performance in a fast-paced retail environment.

The role emphasizes safety, customer service excellence, and collaboration with a dynamic team to achieve sales goals and exceptional service standards.

Qualifications

• Strong leadership and staff coaching abilities.
• Excellent communication with customers and team.
• Proactive problem solving and decision making.

Responsibilities

• Assist Management in overseeing store operations and staff performance.
• Coach and develop team to deliver exceptional customer service.
• Develop technical skills to assist with repairs of cell phones, tablets, and key fobs.

Skills

Leadership

Communication

Problem solving

Organization

Adaptability

Safety & compliance

Customer service

Job description

Join GEN Aspire, LLC dba Batteries Plus in Norfolk as an Assistant Store Manager and immerse yourself in a dynamic retail environment where customer-centricity meets innovation. This onsite position allows you to directly engage with customers, fostering relationships and solving problems to enhance their experience. Contribute to a high-performance culture that values excellence and safety, while collaborating with an energetic team that is always forward-thinking. Here, your leadership skills will shine as you mentor staff and help drive store success. Make a meaningful impact in a role that empowers you to be a catalyst for change and growth within the organization.

You can enjoy great benefits such as Competitive Salary, Paid Time Off, Bonus Plan, and Paid Training. Embrace the opportunity to grow your career in an exciting and supportive environment where every day brings new challenges and rewards.

What does a Assistant Store Manager do?

As an Assistant Store Manager at GEN Aspire, LLC dba Batteries Plus, you will be responsible for daily operations and ensuring a smooth store environment. Your day-to-day tasks will include assisting Management in overseeing team performance and providing coaching to staff to enhance customer service skills. You will develop the technical skills to repair cell phones, tablets, and key fobs. You will help manage inventory and ensure that products are organized and accessible. Additionally, you will be expected to handle customer inquiries and challenges promptly, maintaining a strong focus on problem-solving.

Regularly conducting safety checks and ensuring compliance with company policies will also be part of your routine. Collaborating with your team to create an energetic atmosphere while actively promoting a customer-centric culture will be vital in driving store success. Lastly, you'll participate in achieving sales goals and maintain the highest standards of excellence within the store.

Does this sound like you?

To thrive as an Assistant Store Manager at Batteries Plus - GEN Aspire, LLC, you will need a blend of essential skills. Strong leadership abilities are crucial for motivating and guiding the team to deliver exceptional customer service. Excellent communication skills will enable you to engage effectively with customers and staff alike, fostering a positive store environment.

A keen problem-solver mindset will help you identify challenges swiftly and implement effective solutions. Additionally, organizational skills are vital for managing inventory and ensuring smooth daily operations. Adaptability and forward-thinking will be important as you respond to changing customer needs and market trends.

A commitment to safety and compliance will also ensure a secure shopping experience for customers and a productive workspace for staff. Lastly, a customer-centric approach will enhance your ability to build rapport and create lasting relationships within the community.

It is the policy of GEN Aspire, LLC dba Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.