Assistant Store Manager

HARMAN International; New York (NY); On-site; USD 90,000 - 115,000; Full time

Job summary

HARMAN International is seeking an Assistant Store Manager to lead its JBL SoHo Store in NYC. This role involves overseeing daily operations, enhancing sales strategies, and providing exceptional customer experiences. Ideal candidates will have strong leadership skills and extensive experience in retail management.

Benefits

Access to employee discounts on products

Flexible work environment

Extensive training opportunities

Competitive wellness benefits

Qualifications

• 5-6+ years of experience in merchandising or analytics required.
• Strong communication and teaching skills.
• Management experience with teams.

Responsibilities

• Assist and lead the local store sales strategy.
• Oversee merchandising and promotional plans.
• Ensure world class customer service.

Skills

Leadership

Communication

Time Management

Education

Associate degree in business or related field

Tools

Microsoft Office

Retail POS systems

Job description

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Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents and act as a professional JBL and Harman Kardon brand ambassador
• Unite your passion for audio innovation with high-tech product development
• Create fun and memorable customer and team interactions that shows Harman’s cutting-edge technology that elevates the listening experience
  
  

About The Role

Harman needs a seasoned Retail Store Assistant Manager. This is an opportunity to help lead and run the existing JBL SoHo Store location in NYC. The Retail Store Assistant Manager will work in conjunction with the Store Manager in making decisions that contribute to the success of the store. The position will help oversee all major areas of the business including, Sales Associate training, people development, sales, store operations, merchandising and model world class customer service.

What You Will Do

• Assist and lead with the Management team in ensuring each team member is promoting the daily professional behavior defined by our Harman Store Customer Experience Standards.
• Support a local store sales and marketing strategy and help manage daily to achieve financial objectives linked to sales growth, profitability and cost control.
• Ensures the store is merchandised correctly to sell according to the monthly sales plan and that all promotional and marketing plans are executed as scheduled.
• Review sales results daily and take aggressive action to correct deficiencies and maximize positive sales results.
• Ability to identify performance gaps, root causes and develops and implements plans to close the gaps.
• Assist in day-today operations with opening and closing as well as inventory and pricing tasks.
• Lead by example, help customers and ensures that a high level of customer service is given and maintained, providing a world class Harman experience for each customer.
• Act as a liaison along with the other Store Managers to partner with existing other Harman team members as well as dealer partners to provide service and accommodate for client store visits.
• Assist and collaborate daily / monthly inventory projections, analyze and maintain forecasts. Requires close collaboration with the team
• Contribute and participate in assisting with employee targets and annual reviews
  
  

What You Need To Be Successful

• Associate degree in business, or related field or equivalent experience.
• 5-6+ years of progressive experience in merchandising, forecasting, analytics and/or business intelligence required; (consumer electronics industry strongly preferred)
• Management competence – Required experience in providing leadership to teams. Strong communication skills, teaching and coaching skills, with excellent time management skills.
• Microsoft Office skills
• Previous knowledge and experience with retail POS systems
  
  

Bonus Points if You Have

• Strategically and operationally strong – Ability to synthesize complex information into a simple strategy and then execute and communicate against this strategy.
• Drive for Results - Able to meet and exceed goals.
• Solid planning and organization skills – Ability to manage complex projects and schedules necessary with this retail management role.
• Good communication, collaboration and Team Building Skills – Ability to effectively collaborate with people and teams from all functions within Harman
• Demonstrated creativity and out-of-the box thinking – Constantly pushing new ideas and programs to solve logistical challenges.
• Interest in consumer electronics products/hard goods – Keen understanding of consumer wants and needs that can be effectively applied to creating cutting edge, market-winning retail sales strategies.
• Bachelor of Arts/Science Degree preferred
  
  

What Makes You Eligible

• Willingness to work a flexible schedule including weekend days.
• HARMAN will only employ those who are legally authorized to work in the US for this opening. Successfully complete a background investigation and drug screen as a condition of employment
  
  

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development
  
  

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

+++

HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Computers and Electronics Manufacturing

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