Assistant Store Manager

Heyday; New York (NY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Competitive hourly wage

Product, Membership, and Package Commi

Discounted facials

Friends & Family Discount on Services

35% Product Discount

Paid Sick Time

Medical, Dental, Vision Benefits

Paid Time Off

Job summary

Heyday is seeking an Assistant Store Manager in New York to lead a 25+ member team, deliver exceptional client experiences, and drive profitability. You will partner with the Store Manager to maintain an organized, high-performing shop and empower staff with tools and information for outstanding Heyday service.

You will manage daily operations, support revenue growth, and collaborate with Marketing on client acquisition and retention plans, while overseeing the shop’s P&L.

Qualifications

• Experience in managing P&L and achieving financial targets across multiple health and wellness industry locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• Background in hospitality and client service.
• College degree preferred.

Responsibilities

• Manage and develop 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage all day-to-day tasks and operations
• Build and foster relationships with employees and clients
• Drive revenue through scheduling optimization and shop utilization
• Assist in the development of business plans to achieve shop forecasts and goals
• Partner with Marketing to develop new client acquisition and retention plans
• Help manage the shop’s P&L to increase revenue and manage expenses

Skills

P&L management

Employment law knowledge

Microsoft Office

Google Workspace

Flexible schedule

Travel availability

Hospitality experience

Client service experience

Education

College degree preferred

Job description

• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Paid Time Off

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee discounts

Benefits

• Competitive Hourly Wage
• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits
• Paid Time Off

The Ideal Candidate

• Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• Background in hospitality and client service.
• College degree preferred.

About The Role

As Assistant Store Manager, you partner with the Store Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.

What You'll Do

Team & Shop Management

• Help manage and develop 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage all day-to-day tasks and operations
• Build and foster relationships with employees and clients
• Drive revenue through scheduling optimization and shop utilization
• Assist in the development of business plans to achieve shop forecasts and goals
• Partner with Marketing to develop new client acquisition and retention plans
• Help manage the shop’s P&L to increase revenue and manage expenses

About Heyday

We're Heyday, a fast-growing skincare brand transforming the facial experience- and we're just getting started. With over 1 million facials performed over the past ten years, we've proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it's not just about skin. It's about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. We've been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you're an esthetician, shop leader, or part of our corporate team, you'll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, we're always looking ahead- because the best is yet to come. Ready to be part of what's next?

Our Commitment

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.