Assistant Store Manager

toryburch; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Tory Burch LLC is seeking a store leadership professional to act as a critical partner to the GM/AGM, guiding staff growth and delivering an extraordinary customer experience in a luxury retail setting.

You will work with the leadership team to drive a high-performing, customer-focused environment, maintain service standards, optimize operations and model Tory Burch's values in daily store life.

Qualifications

• 2–4 years of management experience in a luxury or service driven environment.
• Proven track record of developing staff selling and service skills.
• Strong leadership, communication and people development abilities.
• Open availability for a flexible schedule, including nights and weekends.

Responsibilities

• Lead store team to deliver extraordinary customer experiences and business results.
• Partner with GM/AGM to create a productive environment and staff development plan.
• Oversee daily operations, লক্ষ্য setting, and performance management.

Skills

Management experience

Luxury retail

Team leadership

Customer service

Education

Undergraduate degree

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life @ToryBurch is Special Because:

When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made For You Because:

You are a critical leadership partner to the GM and/or AGM, and someone the store staff can rely on for guidance and growth. You will partner with the leadership team to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills (as well as your own), in addition to the day-to-day operations of running a successful business with an authentic approach.

A Day In The Life:

The typical day is....atypical. You might be monitoring team sales targets and metrics, overseeing the development of clientele relationships, setting clear goals and expectations and holding your team accountable to high standards of excellence or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

• Undergraduate degree (business or fashion related discipline a plus)
• 2-4 years of management experience in a luxury or service driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Why You'll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no 'I' in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is - . Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.

E qual Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equ