Assistant Store Manager

toryburch; Mercedes (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Employee discount

Exclusive offers

Job summary

Tory Burch is seeking a store leadership professional to partner with the GM/AGM, guiding the team to deliver an extraordinary in-store experience. You will drive staff development, manage day-to-day operations, and foster a highly productive environment focused on authentic service.

The role requires 2–4 years of luxury/service management, an undergraduate degree, and open availability for a flexible schedule including overnights and weekends. Expect travel as needed.

Qualifications

• Leadership and management capability in luxury or service environments.
• Strong track record of success in previous roles.
• Flexibility to work a varied schedule including nights, holidays and weekends.

Responsibilities

• Monitor team sales targets and client relationships; drive performance.
• Set clear goals and expectations; coach staff to high standards.
• Build a world-class talent team and deliver an exceptional retail experience.
• Develop and maintain staff selling and service skills; oversee day-to-day operations with an authentic approach.

Skills

Leadership

Management experience

Customer service

Flexibility

Education

Undergraduate degree

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life @ToryBurch is Special Because:

When you join us, you're joining a purpose‑led company on an exciting growth journey with the best Retail Team in the industry.

Our culture is welcoming and inclusive -- everyone is empowered to make a difference.

We have the best team in the world and believe in paying competitively and rewarding high performance.

Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.

We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.

We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way

We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor‑Made For You Because:

You are a critical leadership partner to the GM and/or AGM, and someone the store staff can rely on for guidance and growth. You will partner with the leadership team to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills (as well as your own), in addition to the day‑to‑day operations of running a successful business with an authentic approach.

A Day In The Life:

The typical day is… atypical. You might be monitoring team sales targets and metrics, overseeing the development of clientele relationships, setting clear goals and expectations and holding your team accountable to high standards of excellence or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

• Undergraduate degree (business or fashion related discipline a plus)
• 2‑4 years of management experience in a luxury or service driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Why You'll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

• Adaptable - We change before we have to
• Entrepreneurial - We own it
• Collaborative - There's no "I" in Tory
• Client & Brand Focused - We put ourselves in Tory's shoes
• Live the Values - We show up for each other
• Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 23.00 USD - 23.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.

E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employ