Assistant Store Manager

STAUD; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care plan

Dental care

Vision insurance

FSA plan

401k matching

Paid time off

Paid retail holidays

Product discount & allowance

Job summary

STAUD Clothing is seeking an Assistant Store Manager for its SoHo, New York location. The role leads store operations, drives sales performance, and delivers an elevated customer experience in partnership with the Store Manager.

Ideal candidates bring at least 5 years in retail, including leadership, and excel at coaching teams, managing inventory, and executing brand-driven events that connect with the local community. On-site role with flexible hours including evenings and weekends.

Qualifications

• Minimum 5 years of retail experience, including 2–3 years in a leadership/supervisory role.
• Proven ability to lead by example and motivate teams.
• Strong organizational skills and attention to detail.
• Experience with Retail tech, POS, Omni channel, inventory systems preferred.
• Proficient in Microsoft Excel and clear communication.

Responsibilities

• Serve as the manager-on-duty when the Store Manager is unavailable and lead sales and operations.
• Oversee daily store tasks: reporting, opening/closing, ordering, and inventory, including receiving and damages.
• Provide real-time coaching and training to team members.
• Collaborate with Area/Store Manager to implement in-store initiatives and events.
• Drive personal and team sales to meet or exceed targets and build client relationships.
• Lead in-store omnichannel services and ensure seamless digital-physical shopping experiences.

Job description

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for an Assistant Store Manager at its Soho store location.

Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, STAUD stands at the intersection of vintage inspiration and modern design—cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, STAUD has built a world that’s distinctly LA yet globally resonant.

STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, a matching 401k plan, paid time off, paid retail holidays, and generous product discount & allowance.

Role Overview

The Assistant Store Manager plays a key leadership role in the store, setting the tone on the sales floor by driving sales performance, delivering an elevated customer experience, and ensuring smooth daily operations. This role partners closely with the Store Manager to lead the team, maintain brand standards, and meet business objectives.

Leadership & Store Operations

• Serve as the manager-on-duty when the Store Manager is unavailable; you are the leader supporting the sales and operations employees
• Lead and support daily operational tasks including reporting, opening/closing procedures, supply ordering, and inventory management activities (receiving, damages, RTVs)
• Provide real-time feedback and in the moment coaching to team members to support individual growth and team performance.
• Collaborate with the Area/Store Manager to implement and maintain in-store processes, initiatives and events.
• Ensure all store procedures and policies are understood and maintained, providing training and guidance to team members as needed.
• Assist in employee recruitment, onboarding and ongoing training of employees.
• Ensure adherence to all loss prevention policies and procedures. Address store safety standards proactively.
• Deliver outstanding customer service, personalized styling experiences. Be genuinely passionate about personal style and fashion with the ability to mentor your team.
• Experienced and knowledgeable leading a relationship-based personal business; selling to cultivate customer loyalty and boost store traffic.
• Committed to building predictable business through appointment based selling
• Actively drive both personal and team sales to meet or exceed store targets.
• Foster long-term customer relationships through consistent client outreach and follow-ups.
• Partner with AM/SM to plan and host store events with local community

Brand, Visual Merchandising & Store Presentation

• Maintain visual standards and ensure the store environment is inviting, organized, and aligned with brand guidelines.
• Assist with floor sets and merchandising updates as directed by company visual directives.
• Ensure sales and back of house teams are adhering to dress code policy.
• Co-lead in-store omnichannel services, ensuring seamless integration between digital and physical shopping experiences.
• Support back-of-house operations including inventory receiving, processing, and organization.
• Promote a positive, team-centric culture that encourages accountability, initiative, and collaboration.
• Demonstrate flexibility and a can-do attitude to meet the needs of the business and support team members.

Prerequisite Knowledge, Skills, & Education

• Minimum 5 years of retail experience, including at least 2-3 years in a leadership or supervisory role.
• Proven ability to lead by example and motivate teams to achieve results.
• Strong organizational skills and attention to detail.
• Experience with Retail tech, POS, Omni channel, inventory management systems, shipping platforms preferred.
• Proficient in Microsoft Office Suite, especially Excel.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Entrepreneurial mindset with a proactive approach to sales and client development

Physical and Mental Requirements

• Ability to stand and sit for extended periods.
• Must be able to safely lift up to 25 pounds.
• Comfortable moving throughout the store and back-office areas.
• Proficient in reading, writing, and communicating in English.
• Ability to work with diverse personalities in a dynamic team setting.
• Visual and auditory ability, with or without reasonable accommodation.
• On-site work required; must be available for a flexible schedule including evenings, weekends, and holidays.