Assistant Store Manager

Tory Burch; New York (NY); On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Employee discount

Job summary

Tory Burch seeks a store leadership partner to work with the GM/AGM, guiding staff and delivering an extraordinary retail experience. You will develop selling and service skills, manage daily operations, and lead with an authentic approach to grow the business.

The role requires 2–4 years of management experience in luxury or service environments, an undergraduate degree, and open availability for a flexible schedule including overnights, evenings, holidays and weekends.

Qualifications

• Undergraduate degree (business or fashion related discipline a plus).
• 2–4 years of management experience in a luxury or service driven environment.
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required

Responsibilities

• Lead store team to deliver exceptional customer experiences and meet sales targets.
• Partner with leadership to create productive environment and staff development.
• Oversee day-to-day store operations with authentic leadership approach

Skills

Leadership

People management

Sales & service

Education

Undergraduate degree (business or fashion related discipline a plus)

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together.

Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive – everyone is empowered to make a difference.

We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.

We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.

We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way.

We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made For You Because:

You are a critical leadership partner to the GM and/or AGM, and someone the store staff can rely on for guidance and growth. You will partner with the leadership team to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills (as well as your own), in addition to the day-to-day operations of running a successful business with an authentic approach.

A Day In The Life:

The typical day is….atypical. You might be monitoring team sales targets and metrics, overseeing the development of clientele relationships, setting clear goals and expectations and holding your team accountable to high standards of excellence or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

• Undergraduate degree (business or fashion related discipline a plus)
• 2-4 years of management experience in a luxury or service driven environment
• Prior experience as a manager a plus
• Proven track record of success
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Why You’ll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence.

How We Work Together:

Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no "I" in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Founded in 2004 in New York City, Tory Burch is an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents’ effortless style, the worlds of travel, art and interiors, and women globally. The collections span ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation. Every team member is integral to the company’s unique culture and continuing evolution.