Assistant Store Manager

Wilson Sporting Goods Co.; New York (NY); On-site; USD 38,572 - 44,083; Full time

Benefits offered by this job

Paid time off

Education reimbursement

Medical, dental and vision

Pre‑tax transit discounts

401(k) with company match

Life insurance

Paid maternity/paternity leave

Professional development opportunities

Volunteering programs

Complimentary Wilson tennis racquet

Free monthly tennis training sessions

Job summary

Wilson Sporting Goods Co. is seeking a Retail Assistant Store Manager in New York to partner with the Store Manager to drive store success. You will develop your team, coach peers, and create exceptional in-store and community experiences for athletes and customers.

You will lead talent development, execute merchandising standards, and manage performance to hit sales targets while maintaining efficient labor and a premier athlete-focused store environment.

Qualifications

• Experience in recruiting and interviewing retail staff and ongoing performance management and coaching.
• Ability to lead a team, coach, and deliver on sales targets with efficient labor planning.
• Strong interpersonal communication skills and the ability to build relationships with the local tennis community.

Responsibilities

• Support in recruiting and interviewing talent for your team and ongoing performance management and coaching.
• Develop the Key Holder and Athlete Advisor team to have a consistently flowing bench of leaders.
• Drive traffic and brand love through community outreach and local tennis programming.
• Lead and execute visual merchandising per VM guidelines and ensure inventory accuracy.
• Analyze weekly and quarterly performance with Store Manager to inform strategy and decisions.

Skills

Leadership

Coaching

Customer service

Teamwork

Job description

At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world.

Wilson has evolved from a sports equipment brand to surround the tennis athlete in technical sportswear and footwear. Our retail stores lead with innovative sportswear, footwear, and a curated assortment of racket equipment that solves for the needs of the athlete. We are on the cutting edge of tennis product that will carry you from the court to the clubhouse.

We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion.

Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us.

What You’ll Do

As the Wilson Retail Assistant Store Manager, you will partner with the Store Manager to drive the success of your store’s business. You are responsible for developing and coaching your team, leading them to create exceptional in-store and community experiences.

As the Assistant Store Manager, you embody Wilson’s core values and our commitment that the most important role in the company is the Athlete Advisor. You are a key component of the leadership team and act as the Store Manager in their absence. You are responsible for delivering on the core objectives of achieving sales plan and creating an unparalleled experience for your team and your customers.

People

Specific responsibilities include, but are not limited to:

• Support in recruiting and interviewing talent for your team as well as ongoing performance management and coaching.
• Manage team performance through clear expectations, coaching, and accountability.
• Develop the Key Holder and Athlete Advisor team to have a consistently flowing bench of leaders.

Community

• You will support in driving traffic and brand love through strategic community outreach, authentic connections in your tennis community, a deep understanding of your local market, and monthly community programming.
• Attend monthly tennis lessons with your team.
• Support in identifying, onboarding, and engaging store ambassadors.
• Maintain the in-store community board with up to date information to ensure your store is the tennis concierge for your community.

Operations

• Lead and execute on impactful visual merchandising that adheres to the standards of our VM guidelines.
• Maintain inventory accuracy through proper receiving and processing procedures and ensuring your store team is doing the same.
• Collaborate with your peers and partners with strong interpersonal skills and communication.
• Lead the floor to ensure it is fully restocked and recovered throughout the day to better assist in Athlete experience.

Business

• Partner with the Store Manager to use Key Performance Indicators to analyze and drive your business forward with educated and informed decision making.
• Participate in analyzing and sharing your strategy with the Store Manager for weekly and quarterly business reviews.
• Consistently deliver on sales targets and maintain labor efficiency through strong floor leadership.

What We’ll Provide

The pay range for this role is $28-$32 at the time of this posting.

We offer an innovative, inclusive, and people‑first environment with competitive benefits and perks, including:

• Paid time off for part- and full-time employees
• Education reimbursement
• Medical, dental and vision
• Pre‑tax transit discounts
• 401(k) with company match
• Life insurance
• Paid maternity/paternity leave
• Professional development opportunities
• Volunteering programs
• Receive a complimentary Wilson tennis racquet upon joining our team
• Enjoy free monthly tennis training sessions with a professional coach, open to all store employees
• Discounts on Wilson and Amer Sports products

Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.