Assistant Store Manager

Crocs; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Crocs is seeking a passionate retail leader in Nashville to drive sales and deliver exceptional customer service. The ideal candidate will have leadership experience and a strong drive to empower their team. This role includes various responsibilities in creating a joyful shopping experience and managing retail operations in a fast-paced environment.

Qualifications

• 2–3 years of retail experience preferred, especially in leadership.
• Strong verbal and written communication skills.
• Flexibility for varied schedules including nights and weekends.

Responsibilities

• Lead store team in meeting sales and service metrics.
• Ensure effective retail operations and team support.
• Establish relationships with consumers and promote a positive environment.

Skills

Leadership

Communication

Retail Operations

Job description

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What You'll Do

• Deliver outstanding service to our consumers using our V.I.B.E.S. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
• Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
• Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
• Adhere HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Valid driver’s license and clean driving record may be required
• Desire to succeed in a high growth, fast-paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to move merchandise with appropriate equipment to and from backroom and sales floor daily
  • Ability to place and arrange items on all shelves and racks daily
  • Ability to climb and descend ladders carrying merchandise daily
  • Ability to lift 30 pounds or more with assistance daily
  • Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily daily
  • Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
  • Ability to read instructions, reports, and information on computer/register screens and to key information into computer daily

#heydude

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.