Assistant Store Manager

Shoe Carnival, Inc.; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an Assistant Store Manager in Morgantown, WV to help oversee daily store operations and support the team. This full-time role acts as a key holder, leads by example, and promotes a fun, customer-first store environment.

You will open/close the store, support the General Manager in reaching sales goals, and train associates on processes and standards while maintaining a positive atmosphere for customers and colleagues alike.

Qualifications

• Two years of retail or customer service experience required.
• Prior supervisory exposure is a plus and preferred.
• Willingness to obtain Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in achieving sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on procedures and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, cash counts, and reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer service

Supervisory experience

Key Carrier Certification

Job description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You’ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training